Account Executive

Government technology has failed the public for decades, and Americans have been conditioned to expect websites from the 90s for essential public services.

Kaizen exists to strengthen trust in American public services by building technology that residents and public servants are proud to use. We partner with local, state, and federal agencies to replace legacy systems with modern, AI-native software that is worthy of the people they serve. We started in outdoor recreation, and now we're building toward something much larger — the software layer that powers how Americans access any government service.

Our platform already reaches 40 million residents across 50+ agencies in 17 states.

Founded in 2022 and based in New York City, Kaizen has raised $35 million from NEA, a16z, Accel, 776, and Carpenter Capital. We're builders, designers, and operators who believe that beautifully designed software shouldn’t be a luxury in government. It’s how you earn trust back.

This role has a significant travel component and requires an individual to have strong autonomy and an entrepreneurial mindset. It is a high-agency role where you will help drive planning and outcomes for your territory and own the full cycle of the sales process. We have tremendous respect for public servants and empathize with their pain points, so low ego and high EQ go a long way.

This is a remote-first role, but you must be comfortable traveling across your region. Expect up to 50% travel during peak seasons (conferences, onsite demos, and team sessions in NYC).

• You have a background in full-cycle sales, with a track record of closing enterprise and multi-stakeholder deals

• You’re energized by in-person sales, relationship-building, and customer storytelling

• You know how to sell a product that’s still evolving, and can get people excited about what it does today and what’s coming next

• You’re scrappy and self-directed, you don’t wait for pipeline to be handed to you

• You’re emotionally intelligent, humble, and excited to work with a team that values both speed and care

• Lead the full sales cycle - from outbound prospecting to live demos, proposal management, contract negotiation, and closing

• Own and execute a GTM plan for your territory, identifying high-priority customers and creatively breaking into accounts

• Run tailored, high-impact product demos that highlight Kaizen’s values, address pain points, and align with customer goals

• Self-motivated to spend up to 50% of your time in the field, as necessary - attending conferences, leading in-person demos, conducting educational sessions, and building relationships with public sector leaders

• Maintain active communication with prospects, driving momentum and strengthening relationships across long sales cycles

• Bring fresh approaches to government sales - we welcome creativity (and curiousity…!)

• Work closely with operations, partnerships, and other GTM teammates to share insights and align on outbound strategy

• Partner with Design and Engineering to relay customer feedback and help influence roadmap direction

• Develop deep product expertise and stay sharp on competitive trends and the evolving govtech landscape

• Maintain pipeline hygiene daily in CRM, ensuring visibility and alignment across the team

• 4–7 years of experience in sales, ideally in a high-growth startup - bonus points for past experience in SLED.

• Proven ability to lead full-cycle enterprise sales processes by leveraging MEDDPIC, Challenger and Force Methodologies, etc

• Experience with field sales

• Comfortable demoing software independently

• Proficiency in sales tools: Salesforce, Outreach, Gong, LinkedIn, ZoomInfo, etc.

• High EQ, strong communication skills, and a thoughtful approach to relationship-building

• Comprehensive medical through Oxford/United - Gold and Platinum PPO plans, with 85% of premiums covered on the Platinum plan and a $0 employee premium option. Dental through Guardian PPO and vision through Beam, with 99% of employee premiums covered and 50% for dependents.

• $100,000 in fully paid life insurance. FSA and Dependent Care FSA. 401(k) access through Guideline.

• 16 weeks of fully paid parental leave for birthing parents. 10 weeks fully paid for non-birthing parents.

• Unlimited PTO & closed for all federal holidays.

• Company-wide winter break the week of Christmas.

• One-time home office or desk setup stipend up to $750.

• $50/month commuter benefit.

• $100/month for wellness or productivity - your call on how you use it!

• $500/year for professional development.

• $250/year for recreation.

• Company-provided laptop.

• Expensed lunch while in the office.

Kaizen is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. If you need an accommodation during the interview process, email us at [email protected].

The government technology modernization wave is happening. Agencies are being pushed to change, and they need partners who can move fast and build well.

We have the contracts. We have the agency relationships. We have the platform. We need the engineers.

If you want to spend the next few years shipping software that actually matters — not another B2B SaaS dashboard, not an internal tool nobody uses — and you want to do it at a company moving aggressively into one of the most consequential markets in tech, this is the role.

You need a detailed ticket to know what to build next. You think AI tools are a crutch. You want to own one layer of the stack and never leave it. You're more comfortable in a 500-person organization than a small team where everyone's accountable. You need the problem fully defined before you start moving. Or if you're looking for low-stakes work — because what we build touches real people in real moments that matter: accessing benefits, families navigating public services, constituents interacting with their government at its most critical touchpoints. This work is serious. The people we serve deserve serious teams.