Manage and grow relationships with strategic customers in EMEA North, driving retention, expansion, revenue growth, and high-value renewals. Analyze accounts and identify opportunities for cross-sell/up-sell while maintaining senior-level relationships.
Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
- Manage and grow relationships with Atlassian's largest, most strategic customers in the EMEA North region.
- Drive retention, expansion, and revenue growth across our product suite.
- Partner with our Sales team on account planning and driving total book of business growth through competitive, market and white space analysis
- Accelerate revenue growth and manage high-value renewals/expansions
- Own end-to-end sales cycles and identify, lead and close cross-sell/up-sell opportunities
- Build senior/executive relationships (virtual and in-person)
- Analyze accounts for growth and risk, and proactively address issues
- Maintain an understanding of product updates and new offerings and articulate those improvements to customers and our solution partners
- Identify risk in your Customer's portfolio and assessing solutions to reduce issues before they impact customer satisfaction
- Forecast accountability and report on your book of business
- 7+ years in account management, sales, or related fields
- Strong relationship-building skills across diverse cultures
- Consistent record of exceeding performance targets
- Experience with high-value, enterprise customer engagements
- Skilled in managing complex, end-to-end sales cycles
- Proven success selling Enterprise SaaS globally
- Experience with Channel Partners & GSIs for account growth
- Deep understanding of the SaaS customer journey and risk management
- Proficient with Slack, Salesforce, Gong and Tableau
- Strong data analysis skills for identifying risks, opportunities, and forecasting growth
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .
Top Skills
Gong
Salesforce
Slack
Tableau
Atlassian Austin, Texas, USA Office
Atlassian believes the future of work is distributed and offers our people the flexibility to help them do what’s important to them. And with few exceptions, we hire people anywhere we have a legal entity as long as they have eligible work rights and sufficient team time zone overlap.
Atlassian Austin, Texas, USA Office
303 Colorado St , Austin, TX, United States, 78701
Similar Jobs at Atlassian
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
The Customer Success Manager at DX will manage customer relationships to drive engineering transformation, ensure product utilization, and support renewals in midmarket accounts, contributing to the overall customer success strategy.
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
The Strategic Account Manager will drive revenue growth, manage Enterprise SaaS product sales, and develop relationships with high-value customers to ensure satisfaction and maximize account expansion.
Top Skills:
ClariSalesforceTableau
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
As an Account Executive, you'll be responsible for driving sales and building relationships with enterprise clients at Atlassian, leveraging their collaborative tools for effective team solutions.
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
