Manage and nurture client relationships, ensure satisfaction, identify upsell opportunities, collaborate with sales to understand client needs, and deliver tailored solutions that meet business objectives.
This is a remote position.
As an Account Manager, you will manage and nurture client relationships, ensure client satisfaction, and drive upsell opportunities. You will work closely with the sales team to understand client needs and deliver solutions that meet their business objectives.Requirements
- Bachelor’s degree in Business, Marketing, or related field
- Experience in account management or sales
- Strong understanding of CRM and sales processes
- Excellent communication and negotiation skills
- Ability to build and maintain client relationships
Benefits
- Competitive salary
- Health, dental, and vision insurance
- 401(k) plan with company match
- Remote work flexibility
- Professional development opportunities
Similar Jobs
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
Manage and grow a portfolio of SMB Food & Beverage merchants by driving product adoption, upselling, retention, and acting as a trusted advisor. Advocate for merchant needs internally and collaborate with Sales, Support, and Product to improve customer outcomes and revenue.
Top Skills:
AfterpaySquare
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
Owner of a mid-market merchant portfolio driving post-sale revenue, expansions and renewals for Cash App and Afterpay. Develop data-driven account strategies, negotiate deals, deepen executive relationships, and coordinate cross-functional teams to maximize retention and growth while representing merchant feedback internally.
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
Manage a mid-market book to retain and grow revenue for Cash App and Afterpay. Build data-driven account strategies, negotiate expansions and renewals, deepen executive relationships, coordinate cross-functional teams, and represent merchant feedback internally to drive product and commercial outcomes.
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
