ACCOUNTS RECEIVABLE MANAGER

Based in Coppell, TX, Toyota Industries Commercial Finance (TICF) has over 200 associates and is a commercial lender for Toyota Forklifts and Toyota Advanced Logistics.  Part of the global Toyota Industries Corporation family, we are included in a network of companies that manufacture and sell textile machinery, material handling equipment automobiles, and automobile parts. As a whole Toyota Industries Corporation has more than 15,000 Associates in North America and over 70,000 Associates around the globe.    

Our vision at Toyota Industries Commercial Finance (TICF) is to be the financial services partner of choice to our dealers and customers by delivering innovative solutions that support the sustainable growth of our partners.    We do this by engaging diverse talent and passion of people who are committed to helping carry the load, contribute to society, and strive for continuous improvement.   

Why Work At Toyota: 

Whether you are starting out in your career or looking to make the next step, build your career on the foundation of the Toyota brand.  Since 1926, Toyota has operated on the foundation of Respect for People and Continuous Improvement.  At TICF, you’ll enjoy the benefits of a small company with the backing of a big-name brand.  Ask Associates why they joined TICF, and you’ll hear them tell you about the Toyota culture – making sure each person we engage with feels welcomed, valued, respected, and heard.  You’ll hear about an accessible leadership team who listens to Associate concerns and values open communication. You’ll hear about a Company that sticks with Associates through the highs and lows and provides stability.  We are committed to our Associates and the communities we serve.  

Our office is perfectly situated in Cypress Waters- the heart of the DFW metroplex. This premier campus reflects environmentally sophisticated buildings, extensive natural landscaping, pedestrian trails and streets, and lakeside restaurants. Work and discover amenities abound, such as free weekly yoga, a lunch shuttle to the restaurants, and so much more! Come check us out – life is better at Toyota! 

About the Job:

This position will play an integral role for supporting our growth within the United States, the North American Region, and becoming a leading captive sales finance organization for TICO and in the industry globally. This position will be a part of the Accounting group under the TICF CFO Organization and will make significant impact to the financial performance of the organization by leading, planning, and executing local, global, and affiliate Accounts Receivable Cash management.  The incumbent will ensure balance sheet strength by developing initiatives to efficiently apply customer remittances for TICF and RLC, lead, plan and execute AR strategy for new product offerings, oversee forward-thinking Accounts Receivable Cash Application including dashboard creation and reporting. The incumbent will enable AR regional/multiple brand data analytics capabilities, including reporting and monitoring of important key risks metrics and customer credit exposures and limits, lead AR discussions including developing KPI’s to ensure effectiveness and establish sound AR policies and procedures to ensure billing and collections activities are in-compliance with accounting and audit guidelines.

What You’ll Do:

• Manage geographically dispersed teams to manage both the TICF and RLC portfolio cash application strategies
• Manage, mentor, train, and coach staff to ensure high level results are achieved for multiple brands
• Work across multiple geographically dispersed departments to manage and lead accounts receivable (AR) and cash application initiatives ensuring customer accounts are accurate and current
• Work with Accounting, Risk and Treasury to minimize risk to the organization by ensuring customer accounts are accurately reflected
• Collaborate with affiliate business units, other departments, and outside service providers to install and develop new IT system(s) and AI capabilities
• Responsible for resolving delayed posting of cash or unapplied credits, reporting unapplied cash and credits, and sharing data across multiple departments to bring awareness to opportunities, countermeasures, and remediation efforts required to efficiently post cash and credits
• Support other teams, including Accounting, FP&A, Tax, Major Accounts, Collections, Customer Service, Remarketing, Loss Recovery, etc.
• Work with the TICO, TMHNA, and TINA, Affiliate Dealers teams as needed to resolve unapplied cash and credit issues
• Lead AR SME assigned projects as needed

 Financial:

• Accountable for accurate and timely accounting and reporting of customer cash for TICF
• Ensure team daily cash account reconciliations are completed on time and within TICF policy
• Ensure TICF departments perform customer account reconciliations and analyses in a timely and accurate manner
• Ensure compliance with all applicable JSOX controls
• Ensure compliance with internal and external audit
• Provide support to Accounting for Escheatment (unclaimed property) efforts
• Evaluate the accuracy and reasonableness of financial information that impacts customer accounts receivable
• Ability to work through complex customer account reconciliations which involve multiple systems and working with departments to identify payment and account misclassifications
• Prepare reports that identify outstanding customer credits while recommending disposition of the funds
• Prepare reports that identify unapplied cash postings and work with departments to minimize the amount remaining on the Balance Sheet each month
• Work with Treasury and Risk teams to optimize banking solutions for immediate and seamless application of customer funds

Customer/Associate:

• Accounts Receivable SME that provides support related to requests for all TICF and RLC departments and affiliated companies
• Manage and support internal and external audits during all audit procedures
• Coach, mentor, train, and provide developmental opportunities for staff
• Promote and support innovation & collaboration

Projects:

• Subject matter expert in the following areas 1) customer accounts receivable, including cash application 2) financial systems (e.g. Odessa, BillTrust and SAP Financial, a plus) 3) governance and controls (i.e. SOX, and other internal controls)
• Lead and/or support projects and initiatives (e.g. Regional reporting support, Servicing System, Customer and/or Dealer Portal) as needed

 Management:

• Reports to Sr Manager Level manager
• Manages a team of at least 5-7 accounts receivable analysts, cash application analysts, including the team Supervisor(s)
• Responsible for managing cash application strategy for the Company, across different geographic locations and multiple departments
• Assists the Accounting leadership team in providing accurate and relevant information for reporting customer accounts receivable and cash
• Promotes and support collaboration and innovation
• Promotes the growth and development of associates
• Provides associates with regular feedback including individual one-on-one and group meetings
• Conducts objective/goal setting and career development sessions in accordance with Company prescribed timelines
• Creates an environment in which associates can share ideas, be included, and feel a sense of ownership

Qualifications You’ll Need:

Must Have:

• 5 – 10 years of experience in accounting, accounts receivable, financial analysis, and/or business operations
• Prior leadership experience
• Experience leading a process-oriented environment
• Ability to analyze processes and recommend improvements in a continuously changing environment
• Aptitude to learn quickly and lead efforts related to system related processes
• Advanced experience with Microsoft Office Suite, especially Excel, Word, and PowerPoint

• Excellent verbal and written communication skills

Great to Have:

• BA in Accounting, Business, Finance or related field
• Ability to manage/query large amounts of data
• Knowledge of/experience in the financial services industry
• Experience with BillTrust
• Experience with Odessa

What You’ll Get:

Competitive compensation, a company-wide bonus program, market leading benefit package, and joining one of the world’s most admired brands are all part of TICF’s employment value proposition.   

• Flexibility.  Choices of where you work and when you work - because we all value something different.  Hybrid work schedules allow for flexibility where you work. There is required collaboration in office on Tuesdays and Wednesdays, but the flexibility to work from home the rest of the week.  A unique 9/80 work schedule gives you flexibility when you work. Choose from alternating Fridays off or consider the Choice schedule which allows you a fixed morning or afternoon off each week.   

• A Personalized Ride.  Design and order your own personal Toyota or Lexus leased vehicle through TICF’s Associate Lease Program which includes all insurance, maintenance, and registration costs plus easy payroll deduction.  Prefer to own your car?  You can also purchase a Toyota or Lexus vehicle on terms available exclusively to Toyota Associates and eligible family members. 

• Time Away.  In addition to vacation time, TICF also offers paid personal and sick time, as well as 14 paid company holidays - including a paid year-end shutdown period for most departments.  Plus, the ability to rollover unused time. 

• Education Assistance.  Are you weighed down by student debt?  TICF will pay $200 per month up to a total of $20,000 to assist you with repaying your student loans.  Interested in furthering your education – TICF will pay up to $5,250 toward your ongoing education in addition to company sponsored training. 

• Comprehensive Care.  We know you need great insurance to care for yourself and your family.  TICF offers a low cost, low deductible PPO plan as well as a CDHP plan with employer contributions to your Health Savings Account.  With an expansive Blue Cross Blue Shield network, you can get the care you need when you need it.  Affordable dental and vision, along with an array of flexible spending accounts gives you the ability to pick and choose what works for your care. 

• The Support You Need.  An employee assistance program makes sure you have the support you need when issues arise.  No cost short term disability, long term disability, and 2x annual salary life insurance/AD&D protects you when the unexpected occurs.   

• Retirement Readiness.  You can immediately participate in our 401(k) program through Fidelity Investments with a company match of 66 2/3% up to 6% and the flexibility of pre-tax, Roth and after-tax contributions. 

• A Family Focused Culture.  Four weeks of paid parental bonding leave, plus paid maternity leave and adoption assistance. 

• Community Involvement.  Eight hours of paid time to volunteer at one of TICF’s community partners.  

Our Core Performance Competencies:

• Customer First 

• One TICF  

• Mindset of Continuous Improvement  

• Demonstrate Inclusive Behaviors  

• Learn, Grow, Develop  

• Behaves Ethically 

Learn more about Toyota Industries Commercial Finance at: 

• Our website:  www.toyotacf.com  

• LinkedIn:  Toyota Industries Commercial Finance: My Company | LinkedIn