Administrative Assistant

Administrative Assistant (Entry-Level)

• Location: Austin, TX (2612 Ridgepoint Dr.)
• Compensation: $20-$21/hr DOE
• Schedule: Full-Time | Onsite

About Pacific Office Automation

Pacific Office Automation (POA) is the largest independently owned document imaging and technology dealer in the nation. Founded in 1976, POA has grown to over 40 branches across eleven western states, including Oregon, Washington, California, Arizona, New Mexico, Nevada, Utah, Idaho, Colorado, Hawaii, and Texas.

With 50 years of success in office technology sales and service, POA partners with industry-leading manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and more. We are a growth-focused organization committed to long-term employment, professional development, and creating a collaborative environment where every employee’s voice is valued.

Position Overview

Our fast-paced sales office in Austin, TX is seeking a Full-Time Administrative Assistant to support daily office and sales operations. This role is ideal for someone who thrives in a high-volume environment, enjoys balancing multiple priorities, and takes pride in accuracy and organization.

The Administrative Assistant plays a critical role in supporting sales representatives and management while delivering excellent internal customer service. This position requires flexibility to work overtime during closing week (the last week of each month) to support business-critical deadlines.

Key Responsibilities

• Perform highly detailed data entry across multiple internal databases

• Provide frequent internal customer service support to sales representatives and management

• Maintain and update Excel spreadsheets for cost analysis and reporting

• Assist sales representatives and sales management with administrative and operational tasks

• File, copy, scan, and organize documents

• Schedule equipment and software deliveries, moves, and pickups

• Escalate service-related issues on behalf of customers

• Audit, create, and process invoices accurately and timely

• Support month-end closing activities, including required overtime during closing week

Qualifications

• Minimum 2 years of office experience, preferably in an administrative or customer service role

• Proficiency in Microsoft Excel, including copy/paste, find, filter, custom sorting, and working across multiple sheets

• Proficiency in Microsoft Word

• Typing speed of 50–60 words per minute

• Strong ability to follow directions, take detailed notes, and manage deadlines

• Ability to work independently while also collaborating with a manager from another branch

• Strong organizational skills and attention to detail

Preferred (Not Required) Skills

• Advanced Microsoft Excel skills, including pivot tables, conditional formatting, and indexing values

Schedule & Overtime Expectations

• Hours will be M-F 8:00AM - 5:00PM
• Required overtime during closing week (last week of each month) to support business operations
• Some travel may be required

What We Offer

• Clear advancement and growth opportunities, including leadership paths

• Medical, Dental, Vision, and Life Insurance

• 401(k) with company match

• PTO, Vacation, and Sick Leave

• Flexible Spending Account (FSA)

• Paid training

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