Provides administrative and receptionist support for a behavioral health program. Responsibilities include answering phones, greeting visitors, coordinating schedules and meetings, managing forms and printing requests, maintaining electronic health record documentation, distributing correspondence, securing confidential materials, and assisting with consumer care plan facilitation. The role also performs general office duties and supports staff, clients, and community connections.
SUMMARY
Performs administrative duties and advanced level receptionist duties within the agency. Assists with electronic health record entry and wellness & community connections. Answers phones, greets visitors/staff coming to area, supports core team, and performs general office duties related to the program. Completes routine assignments and/or special assignments on a daily basis.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Performs program opening/closing responsibilities as pertains to assigned area, including securing confidential items
- Types correspondence, memoranda, reports, copies and distributes information as directed
- Performs duties as required to understand and maintain the electronic health record system
- Ensures adherence to documentation process for prescribed word processing procedures
- Coordinates and manages agency forms, materials, and printing requests; receives bids for printing jobs or special projects, and checks for quality, quantity, cost accuracy and efficiency; and maintains agency reference manual forms
- Answers, screens, and routes telephone calls and visitors
- Directs clients, visitors and staff to program area and assists them with their particular needs
- Coordinates meetings, schedules, and appointments (clients staff and/or community
- Assists with the facilitation of Care Plans for consumers within the Red Rock Health Team
- Performs other duties as required
QUALIFICATIONS
- High School Diploma or equivalent with specialized vocational-technical or business training
- Relevant Associate’s Degree preferred
- Excellent interpersonal and communication skills
- Ability to prioritize work and perform under pressure, and think quickly in unusual/stressful situations
- Experience working with community services
- Detail oriented, with excellent organizational skills
- Intermediate computer skills
PHYSICAL REQUIREMENTS
- Must have the ability to stand or sit for long periods of time
- Must have the ability to lift, push, or pull a minimum of 25 pounds
- Ability to travel approximately 10% of the time
- Ability to use telephone, PC, fax machine, copy machine, and printer
HOW WE TAKE CARE OF YOU!
- We pay a generous portion of your Health Insurance
- Low-cost Dental and Vision Insurance
- Retirement Plan with employer contributions equal to 5% of annual salary
- Student Loan Repayment Options
- No Cost Employee Assistance Plan
- 3 Weeks Paid Time-Off (increases annually between years 2-10)
- 9 Paid Holidays
- 1 Floating Holiday to use at your discretion.
- 4 Rest and Relaxation Days
- 3 days of Education Leave
- 4 hours of Volunteer Leave
- Eligible for Pay Increases and Bonuses Annually
- Employer Paid Long-Term Disability and Life Insurance
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Red Rock Behavioral Health Services does not discriminate based on race, color, national origin, religion, gender, gender identity, age, marital/familial status, sexual orientation, or disability.
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