Agency Account Manager

We engage the most inspired minds to do their best work wherever they work best—powering the freedom to create worldwide.

WP Engine empowers companies and agencies of all sizes to build, power, manage, and optimize their WordPress websites and applications with confidence. Serving 1.5 million customers across 150+ countries, the global technology company provides premium, enterprise-grade solutions, tools, and services, including specialized platforms for WordPress, industry-tailored eCommerce and agency solution suites, and developer-centric tools like Local, Advanced Custom Fields, and more. WP Engine’s innovative technology and industry-leading expertise are why 8% of the web visits a WP Engine-powered site daily. Learn more at wpengine.com.

What is Cool About This Job
 

As an Agency Account Manager, you work with a variety of different agencies helping them with their Agency specific business model. You will uncover opportunities for growth in existing accounts by understanding and anticipating client needs & growth. You will achieve your revenue quota each month through detailed territory management and high levels of client engagement. You'll connect with agency owners to demonstrate how our solutions can achieve their business goals.
 

A core pillar of WP Engine’s strategy is to “be the WordPress partner of choice for web technologies leaders and agencies of all sizes.” We do this by building positive digital experiences for our clients delivering on our promise to help them win online.
 

This is a hybrid role! Our sales organization does meet in the Austin, TX office weekly on Tuesdays and Thursdays.
 

The Day to Day

• Maintain strong relationships with your client portfolio including regular account reviews to ensure they are deriving maximum value.

• Developing growth strategies to increase your book of business in line with the North American financial plan.

• Thinking of ways to retain and grow your clients' business long after they’re signed up.

• Building, maintaining, and closing pipelines to consistently exceed quota.

• Supporting clients with proposals, product alignment ideas, and training sessions.

• Working closely with the solution engineering team to ensure the best technical fit for the clients' needs.

• Be responsible for your business and forecasting accurately through the effective use of Salesforce.com.

• Coordinating with our leadership team to win business.

• Following WP Engine’s consultative sales and account management process.

• Regularly provide timely and accurate deal updates to management and executives.

Your Expertise and Passion

• Ability to generate, qualify, and execute on opportunities in order to exceed revenue targets.

• 2+ years of direct sales experience with a successful track record of meeting or exceeding assigned individual quota.

• Proven track record to lead a portfolio of partners to drive growth month over month.

• Ability to articulate a compelling vision that resonates with the customer and demonstrates value.

• Through a consultative approach, uncover customer needs and match appropriate solutions.

• Build long-lasting relationships based upon trust with multiple customer executives and position WP Engine as a strategic partner.

• Possess a deep understanding of business practices, industry trends, and competitors.

• To be successful in this role you will be self-motivated and thrive working in a multifaceted environment.

• Demonstrate passion and energy with both customers and colleagues.

• Effectively build and articulate the return on investment in the negotiation process to bring the utmost value to the agency.

• Experience with Hubspot or Salesforce CRM. 

The Perks & Benefits

• Company Stock Options (Every employee is an owner in the company)

• Great Health Benefits (Medical, Dental, Vision, Life Insurance)

• Fertility Benefits (IVF/Fertility drug coverage)

• HSA Company contribution

• 401(k) with a 4% match

• Disability Insurance 

• Paid Family and Caregiver’s Leave

• Employee Assistance Program

• Generous Vacation Time (Who doesn’t like time off)

• One-time $500 payment to set up your home office

• 4 Company Wellness Days a year

• 1 floating holiday

• $100 monthly wellness allowance to spend on what you want

• Free subscription to Calm

• Pet Insurance

• On-going education through LinkedIn Learning, Workday Learning and our Career Growth Portal

#LI-TB1

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We believe that compensation should be reflective of the impact you have within the organization relative to the market value of your role. The cash compensation package above includes base pay plus on-target commission for employees in eligible roles. Sales incentive plans are uncapped with significant earning potential. Your talent acquisition partner can share more about the total rewards package at WP Engine including the specific base pay and commissions as well as equity and benefits during the hiring process.