Manage resident billing and account maintenance, assist with medical assistance applications, prepare/disburse funds and allowances, handle representative payee and deceased resident account closures, maintain Business Office filing, review receivables/payables, and communicate effectively with residents, families, and staff while following applicable regulations and safety procedures.
Paradigm at Northwest is in search of an experienced Business Office Coordinator! We would love the opportunity to work with you, come join us!
Job Duties
- Create and distribute monthly billing statements
- Assist residents with the completion of medical assistance applications and verify eligibility
- Balance individual resident accounts and provide copies of statements
- Complete monthly payment of resident private account changes
- Prepare and disburse monthly cash allowances
- Complete representative payee forms on behalf of residents who are unable to do so on their own
- Coordinate closure related to accounts of deceased residents (trust account, death certificate, life insurance claims, funeral expenses, final bills, etc.)
- Establish, develop, maintain, and update the filing system for the Business Office
- Maintain the comfort, privacy, and dignity of residents and interact with them in a manner that displays warmth, respect, and promotes a caring environment
- Communicate and interact effectively and tactfully with residents, visitors, families, peers, and supervisors
- Answer and respond to call lights promptly and courteously when working in resident care areas
- Reports all resident concerns to the appropriate department head
- Communicate and interact effectively with residents, visitors, families, staff, and supervisors
- Attend and participate in departmental meetings and in-services as directed
- Reviews weekly account receivables and payables with the Administrator or designee
- Follow established safety precautions when performing tasks and using equipment and supplies
- Report all resident, staff, or other concerns to the appropriate department head
- Report all incidents, accidents, unsafe situations, and concerns immediately
- Maintain knowledge of applicable federal, state, and local rules and regulations relating to responsibilities
- Ensure that responsibilities are performed consistent with all applicable federal, state, and local rules and regulations as well as facility policies and procedures
Qualifications
Required Education and Experience
- High school diploma or equivalent
- One year of experience in an accounting role
- Must be familiar with RFMS, Medicare, and Medicaid
- Bachelor’s Degree in accounting, finance, or related field preferred
- Two years of related experience preferred
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Support the Business Office Manager with accounts receivable, deposits, resident trust funds, census tracking, PCC, petty cash, and office supply ordering. Assist with resident/family meetings regarding admissions or payer changes, maintain confidential financial records, act as receptionist backup answering phones and greeting visitors, and perform special assignments as directed.
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