Associate Director, Business Operations - ePMO

Job Description Summary

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Job Description

• Supervise and mentor a team of 6–12 project managers (25%)

• Oversee project execution, ensuring alignment to scope, timeline, budget, and quality standards (15%)

• Facilitate capacity planning, project assignments, and resource balancing (15%)

• Lead project status reviews, facilitate escalation management, and drive risk mitigation efforts (10%)

• Ensure adherence to ePMO policies, project documentation standards, and ServiceNow/Smartsheet updates (10%)

• Partner with Information Solutions leaders, Operations Champions, and Executive Sponsors on project priorities (10%)

• Contribute to process improvement initiatives and tools used for tracking delivery metrics (10%)

• Support professional development plans and performance evaluations for PM staff (5%)

• Bachelor’s degree preferred or 5+ years of project management experience, including 2+ years of leadership or supervisory experience

• PMP certification, Agile, or SAFe certifications a plus

• Proven experience in IT or healthcare project delivery environments

• Excellent interpersonal, organizational, and communication skills

Additional Job Description

Bachelor’s degree in business administration, Healthcare Administration, Project Management, or related field preferred or ten (10) years of experience in program/project/portfolio management, with at least five (5) years leading enterprise-level strategic initiatives.

· Minimum five (5) years of direct leadership experience in a PMO or large matrixed organization.

· Strong preference for candidates with experience spanning multiple domains (e.g., IS, Clinical Operations, Facilities/Construction).

· PMP, PgMP, or PfMP certification; SAFe, Lean Six Sigma, or other agile/hybrid certifications strongly preferred.

· Proven ability to influence, negotiate, and drive outcomes with senior executives and cross-functional stakeholders.

· Deep experience in project portfolio management, capital planning, and enterprise-wide reporting.

· Demonstrated excellence in executive communication, risk management, change leadership, and benefit realization.

· Familiarity with MUSC’s mission, values, and strategic pillars is highly desirable

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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