Code3 is an integrated marketing agency, powering business growth for digital disruptors and Fortune 500 leaders alike. Our power is at the intersection of Connections, Creative and Commerce – that’s what is in our DNA. By harvesting insights and utilizing audience data, we work with our clients to develop scroll-stopping content and creative that performs and elevates the brands we work with across all digital media platforms.
Our people are energized by challenges and sprint to find unorthodox solutions. We plan, activate and measure as one team, and we’re not afraid to push boundaries and test our way to success. Coders are Relentless, Gritty, Nimble humans who are always striving to be better.
With teams across the U.S., you’ll find more than a job at Code3. You’ll find a place to grow, make an impact, and do your best work alongside a team that’s invested in your success.
The Opportunity
Code3 is looking for a strategic and client-obsessed Associate Director, Media Strategy & Client Partnerships to lead connected media strategy for a portfolio of DTC brands. This role sits at the center of our client teams, driving performance across paid search, paid social, programmatic, and affiliate channels while serving as the primary strategic partner to clients.
The ideal candidate brings deep expertise of the eCommerce space including DTC & Marketplaces, media strategy, a strong creative point of view, and hands-on fluency in GA4 and understanding of Shopify. This person understands how connected media channels work in concert to move a customer from awareness to conversion and how to translate that into compelling narratives for clients and actionable direction for internal teams.
What you’ll do:
Client Leadership & Strategy Across Channels
- Serve as the strategic partner for a portfolio of eCommerce (DTC & Marketplace) clients, owning the overall media strategy and relationship across paid search, paid social, programmatic, and affiliate channels.
- Lead integrated media strategies that connect channel performance to client business goals; translating media metrics into business outcomes clients care about.
- Develop and present the media mix and recommendations, quarterly business reviews, and campaign recaps with clear, client-ready storytelling.
- Apply critical evaluation of client briefs and align channel strategies to holistic brand goals; communicate any challenges or misalignments proactively.
- Understand the client’s business KPIs and serve as a connector between media performance and overall business success.
- Ensure client needs and requests match approved scope and staffing plans; serve as point of escalation for scope conversations.
- Partner with creative teams to bring a strong creative strategy perspective to media recommendations; including ad formats, messaging frameworks, and creative testing roadmaps.
- Leverage GA4 and Shopify data to develop insights, track customer journeys, and inform strategic recommendations at both the campaign and portfolio level.
Team Collaboration & Internal Alignment
- Translate client feedback into actionable next steps that help teams meet and exceed expectations.
- Collaborate with Finance and Practice leaders to support profitability goals through effective resourcing, pricing, and SOW management.
- Define clear expectations and cross-functional needs to drive successful client outcomes.
Revenue Growth & Profitability
- Oversee quarterly and annual strategic plans for client accounts; participate in new business pitches as a connected media subject matter expert.
- Partner with Finance and Practice leaders on SOW management, pricing, and profitability goals.
- Proactively identify upsell and cross-sell opportunities across the connected media portfolio.
- Monitor portfolio financial health and maintain accurate updates in the Client Health Tracker and revenue workbooks; communicate changes and rationale to Pod Leaders.
- Oversee budget allocation for client projects, ensuring optimal utilization of resources and maximizing ROI.
Performance Leadership & Business Growth
- Lead teams responsible for activation, media strategy, and creative execution to ensure accounts perform against business goals and growth targets.
- Monitor media + channel trends, search visibility, competitive activity, and category dynamics to identify optimization opportunities.
- Evaluate retail media, marketplace sales, and conversion performance using dashboards, reporting tools, and commerce analytics platforms.
- Identify portfolio growth opportunities through expanded marketplace support, media investment, content optimization, and integrated channel strategies.
- Serve as a trusted partner to client stakeholders by delivering strategic insights and forward-looking commerce recommendations.
Who will love this role:
- A connected media strategist who brings equal parts analytical rigor and creative curiosity to the work.
- A client champion who thrives on building trusted relationships and making clients look brilliant in their organizations.
- A proactive problem solver who anticipates challenges before they become fires.
- A collaborative team leader who energizes cross-functional teams and fosters a culture of accountability and growth.
- A compelling storyteller who can translate complex performance data into clear strategic narratives.
- A curious learner who stays ahead of trends in DTC media, creative strategy, and marketing technology.
You should have:
- 5+ years of experience in digital marketing with a strong focus on DTC paid media strategy; including paid search, paid social, programmatic, and/or affiliate channels.
- Deep understanding of how connected media channels work together across the full consumer funnel from awareness through conversion and retention.
- Proven track record managing complex client relationships and multi-channel integrated strategies in an agency or in-house environment.
- Proficiency in GA4: experience using it to analyze customer journeys, build audiences, and develop performance insights.
- Proficiency in Shopify: experience leveraging Shopify data and ecosystem (including integrations with media platforms) to drive DTC strategy.
- Strong creative strategy experience: a point of view on how great creative drives performance, with the ability to brief, evaluate, and iterate on creative in partnership with creative teams.
- Financial and business acumen: ability to manage SOWs, understand profitability drivers, and contribute to revenue forecasting.
- Strong executive presence and presentation skills; ability to communicate complex media concepts to clients in a clear and compelling way.
- Experience mentoring junior team members and driving cross-functional collaboration.
The position also offers a bonus based on company and client success.
The base salary range will be determined based on the candidate’s experience and geographic location. Certain positions may also be eligible for a bonus, with eligibility and details discussed during the recruitment process. For candidates that are based in California, we encourage you to review this important information for California residents here. For best results, open the link in a new tab.
At Code3, we believe great work happens when people feel supported, trusted, and empowered to do their best. We’re proud to offer a competitive rewards package, meaningful opportunities for growth, and a culture that’s collaborative, inclusive, and—most importantly—human.
Here’s what you can expect as a Coder:
- Remote-first workplace designed to support flexibility and connection
- Comprehensive medical, dental, and vision benefits, plus a generous retirement program
- Thoughtful parental leave and return-to-work program
- Flexible Time Off, sabbatical opportunities, paid holidays, quarterly Company “Recharge” Days, and a holiday closure in December
- Ongoing learning and development opportunities to help you grow your skills and career
- A commitment to transparent DEIB practices and building a workplace where everyone can thrive
All candidates who receive an offer will be required to successfully complete a background check.
Want to get to know us a little better? Check out Life at Code3 to learn more about our people, culture, and what it’s like to be a Coder.
Our Interview ProcessDuring this first call, we’ll get to know you, learn more about your experience, and talk about what you’re looking for in your next opportunity. We’ll also explore alignment with our company and values, and depending on the role, we may ask a few technical or role-specific questions. From there, the process can look a little different depending on the role. You can expect to meet several members of the team and, for some positions, complete a skills assessment such as a Take-Home Assignment or Live Exercise. We’ll make sure you know what to expect every step of the way. Your Talent Acquisition partner will walk you through the full process during your initial conversation.
Inclusive WorkforceAt Code3, we’re committed to creating a culture where people from all backgrounds feel welcome, supported, and empowered to bring their authentic selves to work. We want every Coder to feel included and have the opportunity to contribute fully to our vision and goals. All applicants will receive fair consideration for employment. We do not discriminate based on race, color, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristic in the location where the candidate is applying.
If you have an accessibility need or would benefit from an accommodation during the application or interview process, please let us know at [email protected]. We’re happy to work with you to make the process as comfortable and accessible as possible.
For more information about the data we collect and how we use it, please refer to our Privacy Policy.
We use AI technology to help streamline parts of our hiring workflow. People are at the heart of our hiring process, and all candidate decisions are made by our Talent Acquisition Team.
Please note that we do not accept unsolicited resumes or candidate submissions from third-party recruitment firms.
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