Associate Director, Product Management (Contract)

Information Security Responsibilities

• Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols
• Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets
• Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.)
• Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information

Role and Responsibilities

• Product Execution 
• Support planning, directing, managing, and coordinating day-to-day business activities and product-related projects 
• Facilitate, capture, and review detailed requirements through structured sessions with cross-functional business and technical stakeholders, ensuring clarity and alignment 
• Actively engage in client communication, working closely with the Client Services and Project Management teams to ensure client satisfaction 
• Makes data-driven decisions, with strong analytical skills 
• Provide direction and ensuring client satisfaction 
• Influencing People 
• Partner with multidisciplinary onshore and global teams to ensure the realization of business outcomes in working solutions 
• Constructs comprehensive and effective presentations that translate issues into actionable objectives and a compelling story 
• Develop a strong network of relationships with key stakeholders across Bounteous (service lines, client accounts, sector, wider business support teams) 
• Has a collaborative spirit and is a team player 
• Customer Insight 
• Serve as a key contributor to developing Bounteous’ perspective on customer experience; collaborate with digital strategists, technologists, data scientists, and other specialists to craft a powerful point-of-view 
• Product Strategy 
• Defines project vision for large and complex projects in the healthcare industry 
• Creates and executes product strategies for growing/operating digital platforms or ecosystems 
• Is digital-savvy and informed on innovations, trends and technologies 
• Must be resourceful, with the ability to find solutions where they are not obvious 
• Develops prioritized roadmaps based on value scoring in collaboration with stakeholders for business initiatives 
• Recognizes and synthesizes key findings and develops alternative solutions; comfortable challenging assumptions 

Preferred Qualifications

• Preferred Qualifications: 
• 8+ years of product management experience working in a strategic capacity; professional services experience a plus 
• Deep Salesforce experience 
• Experience developing and implementing workflows and workflow solutions 
• Experience collaborating effectively with remote teams across multiple time zones and locations 
• Familiarity with multiple functional suites and software packages for requirements (JIRA, Azure DevOps, etc.) 
• Experience in the healthcare supply distribution industry 
• Deep knowledge and experience with multiple SDLCs such as Agile, Scrum and traditional waterfall 
• Strong foundation in core Product Management skill sets 
• Exposure to a wide variety of technology platforms 
• Strong written and verbal communication skills 
• Strong skills in MS Word, Excel, and PowerPoint are great assets 
• Digital agency experience is a plus 
• Willingness to travel when required