Associate Director, Research & Design

• Translate research into meaningful product outcomes, ensuring insights actively shape product direction, experience quality, and long-term value for users and businesses.
• Lead research and design decisions across engagements, balancing craft, feasibility, and impact while helping teams navigate complexity with confidence.
• Build trust and alignment with clients and cross-functional partners, facilitating conversations that bring product, engineering, and design together around shared goals.
• Strengthen Fueled’s design practice through your influence, setting a high bar for quality, curiosity, and collaboration while helping teams grow and do work they’re proud of.
• Step into active, complex work early, shaping research and design direction for multi-platform products used by millions.

• Establish clear research and design direction across key engagements, enabling teams and clients to move through ambiguity more confidently and make stronger product decisions earlier.
• Improve how research consistently informs product outcomes, with insights reflected in usability, experience quality, and measurable business impact.
• Build durable client partnerships by serving as a trusted thought partner who can guide complex conversations and align diverse stakeholders.
• Elevate the craft and confidence of design and research teams through mentorship, feedback, and shared standards that raise the quality of work across projects.
• Contribute to the ongoing evolution of Fueled’s design practice, shaping how we collaborate, research, and design as a growing, remote-first team.

• You bring 8–12+ years of experience in research, design, or product roles, including agency or consultancy experience and depth in user research, service design, UX/UI design, content strategy, or a related mix.
• You’re comfortable in ambiguity and skilled at creating clarity, helping teams move forward even when the path isn’t obvious.
• You ground decisions in insight, using research, data, and lived user context to guide strategy while acting thoughtfully with incomplete information.
• You lead through influence, not hierarchy, building trust with designers, researchers, product partners, and clients through empathy and clear thinking.
• You care deeply about craft and outcomes, holding a high bar for quality while staying pragmatic about timelines, constraints, and real-world impact.

We offer competitive salaries and benefits. Compensation is determined based on a variety of factors, including relevant experience, other job-related qualifications, geographic location, and business needs.