Associate Network Operations Engineer

As an Associate Network Operations Engineer, you will perform reactive monitoring of all core level telephone, IP and Video elements within network facilities. You will be responsible for initial triage, escalation, and resolution of network troubles, as well as vendor engagement.
*The shift for this position is Wednesday - Saturday 12:30 pm - 11 pm CST.
WHAT OUR ASSOCIATE NETWORK OPERATIONS ENGINEERS ENJOY MOST

• Opportunities for career growth
• Working with cutting edge communications technology
• An open communication flow between peer organizations
• Being a part of a reliable and supportive team
• Growing their talents as an individual and as a team

Being able to work under pressure is imperative to being successful in this role, as you will escalate customer-impacting and install-impacting (new revenue) major incidents to verticals for each line of business, technology product, critical network facility, and service delivery platform. Your work will ultimately help in the protection of Spectrum's growing network.
WHAT YOU'LL BRING TO SPECTRUM
Required Qualifications

• Experience: Network troubleshooting and/or surveillance experience of zero to two years
• Education: Associates or Bachelor's degree in Electronics/Technology or Sciences or industry certification or equivalent work experience
• Technical Skills: Knowledge of network operations, ability to work with internal and external clients, various operation support groups, vendors, carriers and utilize all network tools and resources to resolve the majority of trouble tickets assigned, ability to troubleshoot and correlation event and alarms skills, knowledge of topology, platforms, and protocols for IP, Voice, and Video networks, knowledge of network operations tools and ticketing platforms, demonstrated aptitude to triage and correlate event/alarms
• Abilities: Able to work in a teamwork environment
• Skills: Able to work under pressure, strong organizational skills, strong communication skills
• Schedule: Hours will be determined as business needs dictate

SPECTRUM CONNECTS YOU TO MORE

• Dynamic Growth: With opportunities to network with other people in leadership roles, you will be able to grow your talents in a supportive community
• Job Perks: Great benefits as well as opportunities for overtime
• Competitive Pay: Generous starting salary
• Total Rewards:

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ENO345 2025-54247 2025
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
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