Project Manager I

Delivery Execution, Operational Discipline, and Improving the TEECOM System

As a Project Manager I, your impact is reflected in how consistently you support team operations, strengthen delivery visibility, improve quality, and improve documentation quality.

1. Delivery Execution & Coordination
   • You support clear coordination across scope, schedule, milestones, and action items.
   • You help Team Leads, Group Leads, Project Supervisors, and Subtask PMs maintain visibility into project status, risks, and coordination needs.
   • You reinforce consistent project organization that supports predictable delivery.
   • You help make workload and capacity constraints visible for Team Lead review.
   • Operational Discipline & Tracking
     • You maintain accurate project tracking data and current reporting.
     • You reinforce consistent project setup, closeout, and documentation practices.
     • You improve team visibility through disciplined tracking and follow-through.
     • Improve the TEECOM System
       • You follow established workflows and documentation standards consistently.
       • You keep client documentation organized and aligned with project status.
       • You capture and make visible lessons learned and process updates.
       • You contribute Pull Requests that improve documentation clarity, workflow consistency, or project visibility. (TEECOM uses GitHub as its internal knowledge and documentation platform; Pull Requests are how documentation improvements are proposed, reviewed, and published.)
       • You identify and elevate documentation inconsistencies for improvement.
       • You reduce rework and support team coordination through clear documentation.
       • You strengthen your project management knowledge and contribute to PMO discipline initiatives by sharing lessons learned, staying current on PM documentation, and supporting process development efforts.
       • AEC Technology Domain Awareness
         • You develop foundational familiarity with the technology systems TEECOM designs and implements, including telecommunications infrastructure, structured cabling, audiovisual, security, acoustics, and wired and wireless networks.
         • You apply this awareness to improve the accuracy and relevance of your project tracking, documentation, and coordination support.

What Success in this Position Looks Like

• You maintain organized, decision-ready tracking and documentation that keeps project data reliable.
• You provide Team Leads with clear visibility into project status, upcoming milestones, and emerging risks.
• You support Team Leads in identifying projects that may be trending off track on scope or schedule.
• You document action items and decisions consistently and follow through to ensure alignment.
• You keep reporting data (scope, schedule, stale dates) reliable and up to date.
• You improve project readiness through organized documentation and disciplined tracking.
• You surface risks and blockers early, reducing rework and surprises.
• You ensure project setup and closeout processes are followed consistently.
• You participate in project health audits and help track quality findings for Team Lead review.
• You maintain Accounts Receivable (AR) over 90 days at less than 10% of total AR for assigned projects.
• You keep project stale dates below 3% in VantagePoint.
• You model TEECOM’s Core Values — Care, Trust, and Value — through reliability, communication, and accountability.

Responsibilities and Expectations

Annual and Quarterly
• Support Team Leads by aligning assigned work with Project Delivery priorities and team OKRs.
• Participate in quarterly performance assessments and provide peer assessment input.
• Participate in quarterly Business Reviews for assigned projects in support of Team Leads by contributing documentation updates and action-item follow-through.
• Support Team Leads with annual team in-person event coordination.
• Support Team Leads with engagement initiatives and participation follow-through that contribute to strong team engagement results.
• Support continuous improvement efforts by identifying and documenting process inconsistencies.
• Contribute to project documentation audits and structured closeout reviews.
Monthly and Biweekly
• Maintain accurate project tracking across scope, schedule, and deliverables.
• Support Team Leads with milestone and risk updates that keep delivery health visible.
• Assist in identifying scope, schedule, or fee variances and elevate them for review.
• Support billing readiness by organizing documentation and validating milestone completion.
• Help maintain accurate and current client-facing documentation aligned with approved scope and project status.
• Assist Group Leads, Project Supervisors, and Subtask PMs with documenting client-specific processes within GitHub.
• Flag workload imbalances, overallocation, or resource conflicts to Team Leads for review.
• Assist Team Leads with gathering, vetting, and setting up Team Showcase presentations.
Weekly and Daily
• Update Asana tasks, milestones, and action items to reflect current status.
• Capture and distribute meeting notes with clear ownership and deadlines.
• Document client decisions, action items, and scope changes to maintain a reliable project record.
• Monitor reporting accuracy and escalate stale data, blockers, or inconsistencies.
• Communicate schedule shifts or emerging risks early.
• Maintain organized and up-to-date project documentation within GitHub and shared systems.
• Maintain accurate and timely time and expense entries to support project tracking, billing readiness, and delivery visibility.
As Needed
• Participate in client meetings, when appropriate, to capture notes and action items.
• Attend site walks and construction coordination meetings, when appropriate, to support documentation accuracy and issue tracking.
• Assist Group Leads, Project Supervisors, and Subtask PMs with Professional Services Agreement (PSA) and Additional Services Agreement (ASA) documentation, tracking, and organization.
• Support proposal coordination and pursuit documentation efforts.
• Participate in recruiting activities, including interviewing for the team and providing candidate feedback.
• Support cross-team coordination when projects involve multiple disciplines or groups.
• Support Client Relations efforts by maintaining accurate project and client contact information in TEECOM’s CRM.
• Assist Team Leads with documenting client feedback and tracking follow-up actions.
• Participate in project health audits and help capture quality findings.
• Assist with research and data gathering for reporting and project health reviews.
• Support workload capacity reviews and help Team Leads assess team staffing constraints.

Supervisory / Mentorship / Training Responsibilities

• Supervisory: None.
• Mentorship: May provide informal support to peers on project management tools and documentation standards as experience develops.
• Training: Participates in project management training and reinforces established TEECOM standards, templates, and workflows.

Experience and Qualifications

• Education: Bachelor’s degree in Business, Construction Management, Engineering, or equivalent experience.
• Experience: 2+ years of experience in project coordination, document control, operations support, or within an AEC-related environment.
• Preferred: Equivalent TEECOM project delivery experience.
• Foundational understanding of project delivery concepts, including scope, schedule, and documentation workflows.
• Strong organizational skills with the ability to manage multiple deadlines and priorities.
• Clear written and verbal communication skills.
• Proficiency in Asana, Microsoft 365, Google Workspace, Bluebeam, VantagePoint, MS Project, and Procore.
• Familiarity with GitHub documentation workflows preferred.
• PMP, CAPM, or CDT certification is a plus but not required.
• PRINCE2 Foundation preferred.

Physical Demands

These physical demands represent what is required to perform the essential functions of this job. Reasonable accommodations will be provided as needed.

• Prolonged desk work using a computer, keyboard, mouse, and telephone.
• Regular reading, writing, and communication in virtual and in-person settings.
• Occasional travel to client sites for meetings, surveys, or inspections.
• Site walks may require standing or walking for extended periods, climbing stairs, and navigating construction or utility areas.
• Field activities may involve bending, kneeling, or maneuvering in confined spaces.
• May occasionally lift or move equipment weighing up to 25 pounds.

Work Environment

These work environment characteristics represent the conditions encountered while performing essential job functions. Reasonable accommodations will be provided as needed.

• Approximately 90% of work is performed in a remote or office environment using standard office equipment.
• Approximately 10% occurs at client sites, including construction environments and existing facilities.
• Construction sites may include exposure to elevated noise levels, dust, uneven or unfinished walking surfaces, variable lighting conditions, and active construction operations.
• Utility rooms and similar spaces may have restricted access or may not fully comply with ADA accessibility standards. When access limitations exist, TEECOM will support coordinating reasonable accommodations with site-controlling contractor or alternative means to perform essential job functions.
• All accidents, near misses, and unsafe conditions must be reported immediately to the site superintendent and internally to People Operations.

Impact

• Represent TEECOM Values and Guiding Principles: Individual demonstrates that they CARE about clients and fellow team members, adds VALUE, and earns and builds TRUST.
• Deploy Technical Expertise: Individual has demonstrated expert skills in their trade and is able to succeed on their own as well as review, correct, and direct other technical staff to produce exemplary output (documents, etc.).
• Make Difficult Decisions: Projects are often complex, uncertain, and full of ambiguity. Individual has experience with making difficult decisions that directly impact the success of the project.
• Solicit Client Feedback: Positive and constructive feedback will have an impact on the project. Individual takes the time to routinely ask the client for feedback and documents and shares the feedback with the team.
• Develop Business: Individual has identified opportunities through relationships and networking that have or will position the firm for future work, as well as providing an excellent client experience that results in repeat work.
• Augment Company-Wide Communication: Individual demonstrates a commitment to elevating company-wide communication by enhancing internal documentation, fostering team collaboration, and supporting transparency across the firm

Influence

• Lead by Example: Individual sets the example for the team by aligning their actions with their words.
• Indirect Mentorship: Individual provides indirect mentorship to anyone who asks questions or needs guidance.
• Direct Mentorship: Individual serves as a direct mentor to specific staff who seek mentorship to learn and enhance their soft and hard skills.
• Technical Expertise: Individual has a deep knowledge of their discipline that is supported by continuing education and certifications.
• Guide Decisions: Individual has direct influence on decisions and helps guide the decision in TEECOM’s favor.
• Trusted Advisor: Individual has built trust among their clients and fellow team members and therefore is sought as a resource when other employees face difficult decisions and/or challenges.

Knowledge

• Knowledge of the AEC industry and the design and construction of technology systems such as telecommunications infrastructure, cabling, audiovisual, security, acoustics, and wired and wireless networks.
• Delivery of system designs using an engineering approach to produce a well-coordinated set of construction documents within the project budget.
• Mid to large-sized construction projects involving a multitude of disciplines with both long and fast-track timeframes (years or months) in various industry verticals (mission critical, healthcare, workplace, transportation, higher ed, government, industrial, cultural, etc.).

Skills

• Organization: Keep track of multiple projects and client and team member requests, often on a last-minute basis with excellent follow-up to assure promises are kept.
• Documentation: Thoroughly documents, updates, and maintains process documentation, notes, and decisions across appropriate platforms to ensure workflows, processes, and discussions are accessible and up-to-date.
• Communication: Conduct business communications in an effective, professional, and concise manner, both verbally and in written formats, and in one-on-one, small-group, and large-group settings. You must read, write, speak, compute, and problem-solve various tasks. Break down complex concepts into smaller and more digestible components that allow for a greater level of understanding by others.
• Teamwork: Work as a functional member of a team and successfully work with other teams and business functions to achieve positive results. Facilitate effective project team and cross-functional interactions (Technical, Operations, BD, Marketing, etc.).
• Problem Solving: Approach problems using a methodical and logical method to create a workable solution. Use numbers and mathematical approaches for various tasks. Conduct research using the Internet.
• Software: Use software applications effectively and efficiently (G Suite, MS Office, Bluebeam, Slack, etc.) to communicate and deliver work products.
• Process Oriented: Follow processes, continually seek to make processes more efficient, enforce processes, and conduct root cause analyses that lead to the update or creation of processes.
• Negotiation: Practice the Win-Win negotiation strategy to focus on TEECOM’s interests. If done correctly, both parties will be satisfied with the outcome. Know your BATNA (Best Alternative To a Negotiated Agreement) before entering into a negotiation.
• Emotional Intelligence: Nurture, mentor, and manage staff who work in a deadline-driven environment on projects with complex needs. These conditions can lead to stress in team members. Know how and when to apply pressure and when to nurture staff members, resulting in high\ levels of effective communication, team member satisfaction, motivation, and project results, and leading to a highly functional and successful team.
• Mentorship: Mentor the technical staff and teach them the correct processes. Come prepared to maximize the effectiveness of time spent with your team, and keep timeliness in mind so that you act immediately when the situation demands it.
• Management: Break down complex projects into smaller tasks, plan, schedule, budget, and mitigate risk to successfully deliver work both for clients and internally for TEECOM. Delegate tasks to the most appropriate resource that allows for the efficient execution of the work while challenging staff and allowing them to grow.

Essential Duties and Responsibilities

• Learn the building design process and the pursuit process
• Follow up on open pursuits
• Foster relationships with clients and the broader design team and ensure contact information and relevant discussions are documented
• Participate in client and industry events
• Manage expectations with partners, clients, and engineering staff
• Document processes unique to the client; track decisions, project expenses, and schedule
• Schedule and participate in client, construction, and design team meetings to gather or disseminate project requirements as they relate to technology (telecom, security, audiovisual, network)
• Manage project communications and information related to technology
• Develop and track projects using MS Project, Primavera, and Asana
• Track and manage the technology design to meet project requirements
• Maintain, track, and coordinate project-related information and data such as fees, scope, schedules, budgets, workload, and communications to ensure accuracy and accessibility when needed
• Generate, route, file, and distribute team documentation, including meetings, processes, and procedures
• Compile and maintain project filing system (drawings, calculations, specifications) to project management database
• Perform QA/QC on project documentation
• Prepare and assist with scheduling using Asana
• Perform resource balancing
• Develop project plans
• Track project deliverables
• Coordinate review of lessons learned upon project completion
• Provide weekly project status reporting to client
• Complete financial reconciliation (quotes vs. ROM) if requested
• Regularly document, update, and maintain team-related processes, workflows, and best practices. Actively initiate and participate in discussions about project challenges, process improvements, and other topics that enhance internal documentation and contribute to the team’s success and collaboration
• Perform other work-related duties as assigned
• Ensure timesheets/expenses/billing/invoices are accurate
• Achieve billed revenue target each quarter
• Meet project budgets and positively contribute to profitability
• Ensure that all client and design team due dates, submission dates, and completion dates are met
• Accounts Receivable (AR) over 90 days is less than 10% of the total AR

What Success in this Role Looks Like

• Established as an internal mentor and guides less senior staff
• Manage successful internal project team (on time, on budget, positive client feedback)
• Gain repeat clients
• Quarterly reviews are completed on schedule
• Utilization equals 85%
• Average hours worked is between 40 and 50 hours per week
• Achieve quarterly goals
• Actively engage with GitHub repositories, Callback One, Design Decision Logs, and other pertinent platforms by consistently contributing valuable documentation and participating in discussions to enhance internal documentation and team collaboration.

Experience

• Education/Degree/Major: Bachelors (business administration or construction management preferred) or equivalent experience
• Minimum of five years experience in discipline (telecom, security, audiovisual, acoustics, Wi-Fi, network) design for facilities construction projects
• Minimum of five years experience with project management software
• Minimum of five years in a consulting role
• Bluebeam Studio
• Microsoft Office 365 Suite
• G Suite
• Asana

Certifications

• Project Management Professional (PMP) is a plus
• Other industry certifications (RCDD, CPP, CDT, CTS-D, PSP, etc.) are a plus