Associate SOC Analyst

What You'll Do:

• Monitor and analyze log data, network traffic, and/or alerts generated by a variety of security technologies in real-time. 
• Respond, triage, and escalate security incidents using a SIEM platform following documented procedures. 
• Support the execution of vulnerability scans and assist in analyzing results for remediation recommendations. 
• Draft security incident reports detailing the threat, its characteristics, and required remediation activities for review by a senior analyst. 
• Research new threats and ensureappropriate detection capabilities are in place. 
• Review security incidents and other deliverables for adherence to established procedures and provide documentation updates as necessary. 
• Contribute to the quality and timeliness of the security incident detection and classification service. 
• Ensure standards and procedures are adhered to within defined SLA’s. 
• Articulate security issues to customers, both verbally and written 
• Referring difficult or complex issues to more experienced staff. 
• Developing an understanding of current vulnerabilities, attacks, and countermeasures. 
• Identify opportunities for process improvement and suggest them to stakeholders 
• Manage and track customer issues and requests within a ticketing system. 
• Work within a 24x7x365 team to further support the timely delivery of monitoring services. 
• This position may be assigned to a rotating shift schedule. 
• Support other teams as needed. 

What You've Done:

• US Citizenship is Required
• 0-2 years of experience in an operational or technical environment, preferably with customer-facing responsibilities. 
• Foundational understanding of core networking concepts including TCP/IP and common Internet protocols. 
• Exposure to or basic understanding of an information/cyber security role, particularly in security monitoring and analysis. 
• Familiarity with the cyber security threat landscape, including prevalent vulnerabilities and attack methods. 
• Familiarity with security tools such as SIEM (Security Information and Event Management) platforms. 
• Demonstrated technical and troubleshooting skills and the ability to adapt to solve new technical issues. 
• General systems infrastructure knowledge (Windows/Linux OS). 
• Strong verbal and written communication skills with a focus on clear and concise reporting. 

Preferred Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field. 
• Relevant entry-level certifications such as CompTIA Security+, CompTIA CySA+, or GIAC GSEC. 
• Basic experience with scripting languages (e.g., Python, PowerShell) for task automation. 
• Experience with ticketing/case management systems. 
• A strong passion for cyber security, continuous learning, and knowledge sharing. 

What We Offer:

• 401(k), including an employer match of 100% of the first 3% contributed and 50% of the next 2% contributed  
• Medical, Dental, and Vision Insurance (available on the 1st day of the month following your first day of employment)  
• Group Term Life, Short-Term Disability, Long-Term Disability  
• Voluntary Life, Hospital Indemnity, Accident, and/or Critical Illness  
• Participation in the Discretionary Time Off (DTO) Program  
• 11 Paid Holidays Annually