Associate Software Development Engineer (Enterprise Applications)

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

• Administers IT managed applications providing user account management by: creating accounts, disabling and deleting accounts, controlling access, and documenting steps for account creation
• Gathers necessary documentation and participates in planning and implementation phases of new systems
• Provide application support to all internal users of core enterprise software applications ensuring that requests are responded to and resolved within SLAs
• Collaborates and exchanges information with team members, stakeholders, and information services to ensure dependencies, risks, and opportunities are identified.
• Reviews new or upgraded application functionality with business partners (including training) to help them prepare appropriate training and procedures updates for their teams.
• Collaborates with internal stakeholders to understand business needs and opportunities specifically related to application/IT platform solutions.
• Participates in analyzing and documenting business requirements for application/IT platform and data systems, including testing and implementation of new systems or changes to current systems as required to meet business needs and improve processes.
• Assist with the application maintenance schedule and upgrades as needed
• Maintain knowledge of the internal software suites as they continue to evolve
• Assist with managing vendor relationships in support of operational systems and enterprise software.
• Assist with the rollout of new enterprise applications
• Assist with the merging of duplicate or similar applications

Qualifications

Required:

• Ability to communicate effectively upward and across the organization, using appropriate business language to provide timely information to appropriate parties as needed
• Ability to meet deadlines without compromising, and a close attention to detail and accuracy
• Possesses basic business skills including customer relations, time management, and project planning. 
• Strong analytical and problem-solving skills.
• Ability to work effectively in a fast-paced and dynamic environment.

Preferred:

• Prior relevant working experience
• Experience managing active directory users and groups
• Experience with Google Suites (Workspace)
• Experience with Jira and/or ServiceNow
• Experience creating accounts, disabling and deleting accounts, controlling access, and documenting steps for account creation within Enterprise level applications
• Ability to develop training materials and conduct end user training a plus

Education

• Bachelor's degree preferred/specialized training/relevant professional qualification/equivalent experience

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.