Athletics and Schools Account Representative

JOB OVERVIEW:
Responsible for prospecting to and placing orders over the phone for Henry Schein customers in the University, K-12, Physical Therapy and Professional Sport Team space. The Schools and Athletics Account Representative maintains internal relationships and develops relationships with vendor partners by attending vendor product training sessions/fairs and chair-sides, learning product details and key selling points. The Schools and Athletics Account Representative is also responsible for resolving any after sale questions or concerns and answering product related technical questions from customers.

KEY RESPONSIBILITIES:  

• Works with partnered Field Sales Consultant to manage assigned territory.
• Utilizes consultative sales techniques with the goal of consistently achieving 100% Sales and Gross Profit each quarter.
• Process bid/quote requests and plans new facility build outs. Works with bid department to expedite larger bid requests.
• Responsible for remaining aware and knowledgeable of promotional programs and merchandising-marketing approaches by reading marketing communications and utilizing intranet tools provided.
• Works with support departments (Credit, Customer Service, Verification and Customer Care) to assist customer with order status, product returns, pricing discrepancies and inquiries on account balance.
• Works with Inventory management, NSI group, Technical Support, Equipment Specialists to assist with customers ordering items the company does not typically stock and must purchase directly from the vendor.
• Understands and effectively uses and manages various communication, reporting and analytical tools provided to increase customer satisfaction and Gross Profit/Sales results. 
• Partners with Credit Department in collecting past due balances from customers by suggesting alternative payment methods, such as credit cards.
• Attends and participates in sales meetings, training programs and conventions as required.
• Participates in special projects and performs other duties as required.

In addition to the essential duties and responsibilities listed above, all positions are also responsible for:

• Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work-related tasks in a manner that is in compliance with all Company policies and procedures including Worldwide Business Standards.
• Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments.

SPECIFIC KNOWLEDGE & SKILLS:  

• Strong selling, customer service and negotiation skills.
• Good telephone etiquette with the ability to call out to and answer high volume of calls and electronic communication
• Ability to effectively answer inquiries and resolve disputes
• Ability to learn applicable computer systems.
• Ability to work both independently with limited supervision, and to work as a contributor to the team.

The posted range for this position is $40,000 - $50,000 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including education, prior experience, training, current skills, certifications, location/labor market, internal equity, etc.

At the time of this posting, this position is eligible for a bonus & commission not reflected in the posted range subject to the achievement of the plan.

Other benefits available include: Medical, Dental and Vision Coverage, 401K Plan with Company Match, PTO, Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities.​

Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. 

For more information about career opportunities at Henry Schein, please visit our website at: www.henryschein.com/careers

Fraud Alert

Henry Schein has recently been made aware of multiple scams where unauthorized individuals are using Henry Schein's name and logo to solicit potential job seekers for employment.

Please be advised that Henry Schein's official U.S. website is www.henryschein.com. Any other format is not genuine. Any jobs posted by Henry Schein or its recruiters on the internet may be accessed through Henry Schein's on-line "career opportunities" portal through this official website. Applicants who wish to seek employment with Henry Schein are advised to verify the job posting through this portal.

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