Enhances Revenue Cycle efficiency by designing and implementing automation and optimization solutions using Epic, Studio-X, Power Automate, and Copilot Studio. The role streamlines workflows, reduces manual effort, supports scalability, applies lean methodology, and promotes continuous improvement. Responsibilities include cross-department collaboration, coding and process improvement, training, ongoing support, and leveraging emerging technologies to improve operational performance.
Find your calling at Mercy!The Automation & Optimization Analyst is a key role within the Revenue Cycle department, focused on enhancing operational efficiency through automation and optimization solutions. This position utilizes tools like EPIC automation, Studio-X, Power Automate, and Copilot Studio to streamline workflows and reduce manual effort. The analyst is responsible for leveraging advanced coding solutions and new technologies to support process improvements and scalability. They champion a culture of continuous improvement and innovation, collaborating across departments and providing training and support for ongoing development needs. A deep understanding of Revenue Cycle processes, lean methodology, and automation technologies is essential for this role.Position Details:Mercy - Remote OpportunityAutomation Optimization SpecialistShift: Full-Time, Days
Minimum Qualifications:
Education: High School Degree or equivalent
Experience: 5 years of experience in Revenue Cycle, process improvement, or automation-related roles.
Preferred Qualifications:
Education: Bachelor’s degree in Business, Finance, Information Systems, or related field.
Certification/Registration: Lean Six Sigma Certification or equivalent preferred, not required.
Other Skills, Knowledge, Abilities:
- Proficiency in Studio-X, Power Automate, and/or Copilot Studio
- Intermediate to advanced Microsoft Excel and Word
- Strong analytical and problem-solving skills
- Excellent communication and collaboration abilities
- Experience with Epic and basic report writing preferred.
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
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What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
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- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
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- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
