Billing Manager

This is a remote position.

Key Responsibilities:

1. Billing Operations Management: Oversee all billing operations, including invoice generation, account reconciliation, and payment processing. Ensure billing accuracy and compliance with financial policies.

2. Team Leadership and Development: Lead, manage, and train the billing team. Provide guidance and support to staff members, ensuring they are well-equipped to handle billing tasks effectively.

3. Customer Service and Issue Resolution: Address and resolve complex billing inquiries and disputes from customers. Provide excellent customer service in handling these issues.

4. Process Improvement and Automation: Continuously assess and improve billing processes and systems for greater efficiency. Implement automation tools where applicable to streamline operations.

5. Financial Reporting and Analysis: Prepare and present detailed reports on billing activities, including analysis of revenue, outstanding accounts, and other key financial metrics.

6. Compliance and Policy Development: Ensure billing operations comply with relevant laws and regulations. Develop and update billing policies and procedures.

7. Collaboration with Other Departments: Work closely with the sales, customer service, and accounting departments to ensure a cohesive approach to billing and account management.

8. Accounts Receivable Management: Oversee the management of accounts receivable and ensure timely collection of payments.

9. Data Management: Maintain accurate and up-to-date billing records and customer data.

10. Technology Utilization: Utilize billing software and other technology tools effectively to manage billing operations.

Qualifications:

- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.

- Proven experience in billing, accounts receivable, or a similar financial role.

- Strong leadership and team management skills.

- Excellent organizational and time-management abilities.

- Proficiency in billing software and strong computer skills.

- Knowledge of accounting principles and financial regulations.

- Strong communication skills, both verbal and written.

- Ability to analyze financial data and prepare reports.