Billing & Supplier Statement Analyst

Synapse Health | Who We Are

At Synapse Health, we're streamlining the durable medical equipment (DME) process.  We manage intake, documentation, routing, claims, billing, and patient support. Our model reshapes how DME is delivered and experienced.  

Since 2016, with decades of industry and leadership experience, we've delivered tech-based solutions that help our partners to modernize operations, improve coordination, and reduce administrative burdens. By taking on operational and financial complexity, we're redefining how DME works for providers, prescribers, and patients. We are proud to offer work that matters, on a mission that matters.  

Learn more at SynapseHealth.com and on Synapse Health’s LinkedIn Page.

What We Need:  

The Billing and Supplier Statement Analyst plays a critical role in ensuring the accuracy, integrity and compliance of supplier billing within our Accounts Payable function. This position is responsible for overseeing day-to-day supplier statement operations, with a strong focus on DME supplier payment accuracy, contractual adherence, and risk mitigation.

This role partners closely with Supplier Operations, Finance, and other internal teams to ensure supplier statements are complete, accurate, and aligned with payer requirements. The ideal candidate brings a strong analytical mindset, attention to detail, and a passion for improving billing processes in a fast-paced healthcare environment.

What You Will Do:  

• Own and execute monthly supplier statement audits for new suppliers and markets, with a focus on new rentals and initial mail-order product deliveries.
• Perform pre-billing reviews and data quality audits to validate supplier statements prior to month-end close.
• Receive, track, analyze, and process supplier billing adjustments, ensuring timely resolution and accurate financial reporting.
• Compare patient billed charges to supplier statement line items, conducting contractual, payer, and compliance reviews to identify discrepancies, risks, or revenue leakage.
• Investigate and resolve complex billing variances, escalating trends or systemic issues as appropriate.
• Support special billing initiatives and audits, ensuring deliverables are met accurately and on schedule.
• Develop, maintain, and enhance recurring and ad hoc reporting to support leadership insights, trend analysis, and process optimization.
• Serve as a key point of contact for internal stakeholders regarding supplier billing inquiries, discrepancies, and escalations.
• Partner with Supplier Operations to maintain accurate supplier billing, payment, and contract data within the system of record.
• Assist in complex billing and supplier finance projects, demonstrating initiative, critical thinking, and ownership.
• Participate in cross-functional meetings, training sessions, and continuing education to stay current on workflows, payer rules, and regulatory requirements.
• Support resolution of billing issues that may impact supplier satisfaction, payment timelines, or financial accuracy.
• Maintain supplier onboarding documentation and ensure the supplier database reflects current billing and payment details.
• Apply HCPCS coding knowledge to validate billing accuracy and ensure regulatory and payer compliance.
• Leverage advanced Excel skills to analyze large data sets, build reports, and drive process improvements.
• Apply strong analytical judgment to interpret data, identify trends, and deliver actionable insights.
• Perform additional duties as assigned to support the broader Finance and Supplier Operations teams.

What You Have:   

At Synapse Health we’ve intentionally built a culture of kindness, collaboration and creativity, and we consider those qualities to be table stakes for any new team member. Additional requirements include: 

• High school diploma required; Bachelor’s degree preferred.
• 3+ years of experience in the healthcare industry; DME billing or operations experience strongly preferred.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Clear, professional verbal and written communication skills.
• Demonstrated analytical and problem-solving capabilities.
• Exceptional attention to detail and commitment to accuracy.
• Proficiency in Microsoft Office, particularly Excel, with the ability to learn new systems quickly.

What Sets You Apart:  

• Communicates effectively across a variety of audiences, including operations, finance, and leadership.
• Builds trusted, collaborative relationships with suppliers and internal partners.
• Takes a supplier-centric approach while balancing financial controls and compliance.
• Natural collaborator who thrives in cross-functional environments.
• Experience with Sage Intacct or similar ERP systems.
• Process-driven mindset with a passion for continuous improvement and operational efficiency.
• Proactively identifies better, faster, and more scalable ways to get work done.

Compensation:

The base salary range for this position is $56,800 – $65,000 annually. This range reflects the anticipated compensation at the time of posting. Final compensation will be based on factors such as relevant experience, demonstrated skills, internal equity, and prevailing market conditions. Compensation discussions are encouraged throughout the hiring process.

What Sets Us Apart

Work is a part of life, but at Synapse Health, we believe it should be meaningful and enjoyable. We’re committed to helping our team members thrive personally and professionally, which is why our benefits include:

• Professional growth opportunities with compelling career paths 
• Healthy work-life balance supported by generous paid time off (PTO) 
• Comprehensive benefits package, including medical, dental, vision, STD & LTD insurance for full-time team members 
• 401(k) savings plan with employer matching contributions 

Synapse Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. 

Synapse Health, Inc will never request personal or sensitive information during the recruitment process. Please see our Careers Page for more information to protect yourself from scammers and to learn more about our recruitment process.