Business Analyst, CEO Office

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

The Analyst, Office of the CEO is a foundational role within a high-visibility function, offering direct exposure to executive-level operations and strategic priorities. Reporting to the Senior Manager, Office of the CEO, this person is responsible for the day-to-day execution that keeps the CEO Office running with precision — from research and briefing materials to action tracking and calendar support. The ideal candidate is detail-oriented, highly organized, and energized by working behind the scenes to enable senior leadership effectiveness.

Job Description:

Essential Responsibilities:

• Contribute to the planning and execution of operational processes.
• Work with team members to optimize workflows and enhance efficiency.
• Propose improvements within their team and related peer teams.
• Exercise judgment on significant business issues.
• Assist in resource allocation and program execution.
• Provide continuous feedback to inform business processes and decisions.

Minimum Qualifications:

• 1+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Key Responsibilities

Customer & Market Engagement Support

• Conduct research on customers, industries, and market dynamics to prepare comprehensive briefing materials ahead of CEO meetings and market visits.

• Draft structured pre-briefs and post-visit summaries with clear action items and key takeaways.

• Track CEO meeting follow-ups, capture insights, and ensure commitments are documented and routed to the appropriate owners.

Executive Materials & Quality Assurance

• Build slides, charts, and visuals for senior leadership forums, roundtables, and other executive engagements.

• Conduct quality checks on all materials and deliverables,  including presentations, reports, and briefings  to ensure accuracy, consistency, and executive readiness.

• Coordinate legal review of materials where required, ensuring approvals are secured ahead of deadlines.

Initiative Tracking & Stakeholder Follow-Through

• Maintain action trackers on a daily basis, ensuring all commitments and deliverables are captured and up to date.

• Monitor the status of ongoing initiatives, proactively following up with stakeholders to ensure progress and accountability.

Calendar & Logistics Support

• Support maintenance of the CEO's calendar architecture, including internal and external engagements, travel, and key milestones.

• Help ensure scheduling hygiene, pre-read distribution, and logistical readiness across all CEO touchpoints.

Qualifications

• 2–4 years of experience in consulting, strategy, operations, executive support, or a related analytical role.

• Strong research and synthesis skills with the ability to distill complex information into clear, executive-ready materials.

• Advanced proficiency in PowerPoint (or equivalent) and Excel; comfort building polished visuals and data-driven presentations.

• Exceptional attention to detail and organizational skills, with the ability to manage multiple workstreams and deadlines simultaneously.

• Strong written communication skills and a high bar for quality.

• Proactive mindset with a bias toward follow-through and accountability.

• Discretion and professionalism when handling sensitive information and engaging with senior stakeholders.

Subsidiary:

PayPal

Travel Percent:

0

-

The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:

Primary Location | Pay Range:

San Jose, California | ($71,500.00 - $102,300.00 Annually)

Additional Location(s) | Pay Range:

Chicago, Illinois | ($65,000.00 - $92,950.00 Annually) Austin, Texas | ($65,000.00 - $92,950.00 Annually) Scottsdale, Arizona | ($62,000.00 - $88,550.00 Annually)

Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes.  Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately.  To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us. 

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.