The Business Analyst II will act as a liaison between stakeholders and the development team, manage project backlogs, define user stories, and deliver solutions using Microsoft Dynamics 365 and Power Platform. Responsibilities include leading Scrum events, providing mentorship, and ensuring alignment across technical and business teams.
Grand Canyon Education (GCE) is seeking a senior business analyst with advanced expertise in Microsoft Dynamics 365 and Microsoft Power Platform. In this role, you will serve as a key liaison between stakeholders and the development team, to understand critical business requirements and project prioritization for Agile delivery execution. As part of the development team, you will plan and produce solutions utilizing Dynamics 365, Power Platform, and custom development that meet the needs of organizational goals.
MUST Reside in Arizona
Key Responsibilities
- Optimize the value of the development team by partnering with stakeholders to manage and prioritize the product backlog, define acceptance criteria, and document functional and technical user stories end-to-end
- Critically evaluate information gathered from multiple sources, reconcile conflicts, and distinguish user requests from underlying needs to define effective implementation plans
- Collaborate with the development team to produce complex and high value solutions using Power Apps, Power Automate, Power BI, and Dataverse
- Lead and participate in Scrum events (Daily Standup, Sprint Planning, Backlog Refinement, Steering Committee, Release Retrospective)
- Provide technical leadership and mentorship to junior analysts and developers
- Stay ahead of platform updates and emerging technologies to guide strategic adoption
- Utilize best practices for security, performance, lifecycle management, business process automation, and system administration/customization
Required Qualifications
- 3+ years technical experience with Microsoft Dynamics 365 Customer Engagement (CE) and Microsoft Power Platform
- 3+ years professional experience defining business requirements for software applications, and technical writing of user stories, acceptance criteria, and development plans
- Agile Scrum SDLC delivery experience and ability to guide the development team and stakeholders through framework adoption
- Ability to discern potential capabilities delivered within the Dynamics platform versus custom development to impact project planning decisions
- Excellent interpersonal communication and stakeholder partnership skills
- Strong understanding of business operations and processes
- Ability to translate information between technical and business teams to ensure clear expectations and establish shared project plan understanding
- Continuous improvement and learning mindset
Preferred Qualifications & Differentiators
- Microsoft Certified: Power Platform Fundamentals PL-900, Power Platform Solution Architect PL-600, or similar
- Certified ScrumMaster, Certified Scrum Product Owner, or similar
- Higher education industry experience
- Bachelor’s degree in business management, information technology, or equivalent experience
- Direct experience utilizing Azure DevOps and Aha for product planning and release management
- Background in business process reengineering, enterprise automation and architecture, solution governance, and security models
- Experience with any of the following: Azure Logic Apps, Azure Functions, custom connectors, data modeling, DAX, Power Query, relational databases, SQL
Similar Jobs
Artificial Intelligence • Big Data • Healthtech • Software • Biotech
Lead NORAM Customer Success to drive retention, growth, and revenue for genomic solutions. Define customer experience strategy, coach teams, execute success plans, monitor usage, surface upsell opportunities, and manage people operations to ensure adoption and customer outcomes.
Top Skills:
AICloud-Native PlatformSophia Ddm Platform
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Manage ServiceNow partner relationships for the US public sector to drive co-sell/co-deliver revenue. Develop joint go-to-market and capacity plans, coordinate with Sales, Pre-sales, Marketing, and Customer Outcome teams, accelerate pipeline and sourced NNACV, ensure partner certifications and successful implementations, and meet quarterly and annual sales quotas.
Top Skills:
AINow PlatformServicenow
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Lead market success for ServiceNow CRM in Transportation & Logistics: drive territory and account strategy, support digital transformation value articulation, coach account teams, align roadmap with specialists, and manage full sales cycle to close enterprise CRM SaaS deals. Travel 30-50%.
Top Skills:
AICrm SaasServicenow
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
