Q2
As passionate about our people as we are about our mission!
Hybrid

Business Analyst

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As passionate about our people as we are about our mission.
What We're All About :
Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.
What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our "Circle of Awesomeness" award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
As a Business Analyst in the Enterprise PMO ( E PMO) team at Q2 you will elicit and capture the requirements fo r the EPMO to accomplish its objectives and successfully build out the requisite tooling and deliverables. You will own the definition and documentation of to-be business process flows for any EPMO-led or transformative initiatives and be the steward of the EPMO's knowledge base. With a sought-after skillset in business analysis, you will support EPMO-led and other strategic initiatives in the production of intermediate work products and deliverables.
A Typical Day:

  • Drafting wireframes for dashboards and reports ,and documenting their functional specifications .
  • Working with the data management analyst on business metric & KPI inventory , and performing quality and usability testing of the dashboards and reports.
  • Supporting the program manager in creation of transformation program docs such as mid-level future state and transformation story .
  • Gathering, reviewing, and analyzing business and industry data and delivering data-driven recommendations to stakeholders .
  • V alidating produced flows, dashboards & reports with stakeholders for usefulness .
  • Identifying risks and issues on strategic initiatives to the appropriate EPMO manager .
  • Producing BA-like work products, as needed, to enable other EPMO team as well as for programs that would benefit from additional business analysis skill .


Bring Your Passion, Do What You Love. Here's What We're Looking For:

  • Requires a minimum of 3 years of work experience in a similar environment to Q2, with 2 or more years working as a distributed team member.
  • Client-facing experience and IT/software experience are both assets.
  • Business Analysis certification is an asset.
  • Proficiency with BPMN or another process modelling notation.
  • Proficiency with UML or equivalent diagramming notation.
  • Proficient with collaboration software (e.g., Confluence, Wiki, Airtable , Notion) as well as document processing software ( e.g. , MS Word ).
  • High-level of intrinsic motivation and initiative .
  • An ability to:
    - Actively listen and translate what was heard into diagrams & documentation .
    - Learn quickly and perceive situations in a growth-minded capacity .
    - B uild rapport with stakeholders across geographic boundaries.


  • Who is:
    - Collaborative with excellent communicat ion skills .
    - Very detail-oriented with strong analytical thinking skills.
    - Curio us to understand underlying business goals .
    - Usability-minded , with a positive attitude toward making work lighter for others .
    - Team-player who proactively seeks out ways in which to support team .
    - At ease working with executives .
  • Discretion with confidential info .


This position requires fluent written and oral communication in English.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Health & Wellness

  • Hybrid Work Opportunities
  • Flexible Time Off
  • Career Development & Mentoring Programs
  • Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
  • Community Volunteering & Company Philanthropy Programs
  • Employee Peer Recognition Programs - "You Earned it"


Click here to find out more about the benefits we offer.
How We Give Back to the Community:
You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page . Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute , and The Trevor Project , promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF , and Homes for our Troops , a group helping veterans rebuild their lives with specially adapted homes.
At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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What are Q2 Perks + Benefits

Q2 Benefits Overview

At Q2, we are as passionate about our people, as we are about our mission!
Q2 invests in our employee's success by providing robust employee health and wellness benefits.

Some Benefit Highlights include:
* Lifestyle Spending Accounts (For Gym, Babysitter, DogSitter etc.)
* Family Planning Benefits (Including Adoption Support)
* Parental Leave Benefit: New parents can enjoy 12 weeks of paid leave.
* Flexible Time Off
* HSA Matching Program
* 401K Matching Program
* Career Development Programs
* Active ERG Teams, Communities and Education
* Q2 Community and Philanthropy Programs
* Our You Earned it! Employee Rewards & Recognition Program:
These are points given between any employee recognizing great work or collaboration. The points are redeemed for products, or converted into cash donations for various charities of choice,. They can also be donated to our employee compassion fund. (See below)
* Q2 Employee Compassion Fund - Our employees donate to this fund, which is established for Q2 employees who may need short term assistance.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
Family medical leave
Adoption Assistance
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Fitness stipend
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Want to know more about our authentic culture and work environment?
Check us out at: https://www.q2.com/culture and explore jobs today.
We'd love you to join our super hero "Circle of Awesomeness" and be part of #Q2Peeps today!

Q2 hosts various employee recognition events, philanthropic activities and our communities events, as part of our mission to build stronger more diverse communities:
* Dodgeball for Charity! (We raised $102K- last year!)
* Q2 Spark (Part of our mission to support our communities, and the communities of our customers!)
* Q2 Philanthropy Fund! We have partnered with Austin Community Foundation to make it easier and more accessible for non-profit organizations to apply for grants from Q2, as part of our community support mission.
(Check out the Q2 Stadium Dreamstarter Program!)
* Annual Employee Appreciation Day!
* Our Annual Circle of Awesomeness Celebration (A full day's celebration of employee recognition for outstanding achievements!)

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