Business Analyst

At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.

Role Overview:

Could you be our next Business Analyst? Globe Life is looking for a Business Analyst to join the team!

In this role, you will be responsible for a wide range of activities related to planning, development, deployment, and support of new and existing projects that impact multiple business units and business processes.

This is a remote / work-from-home position.

What You Will Do:

• Project Collaboration & Management
  • Cross-functional teamwork: Partner with project team members throughout all initiative phases from planning to implementation.
  • Milestone tracking: Monitor project completion milestones and track the entire product/service lifecycle.
  • Issue management: Provide timely reporting on issues impacting project progress and coordinate resolution actions.
  • Conflict resolution: Address and resolve conflicts that arise during project execution.
• Analysis & Information Management
  • Critical evaluation: Assess information from multiple sources and reconcile any conflicting data.
  • Requirements analysis: Break down high-level information into detailed requirements.
  • Needs assessment: Distinguish between what users request versus their underlying true business needs.
  • Documentation: Document, prioritize, and track all project requests and requirements.
• Strategic Collaboration
  • Business unit partnership: Work with all functional business units to achieve strategic, tactical, and project objectives.
  • Technical collaboration: Partner with developers and subject matter experts to establish technical vision.
  • Trade-off analysis: Analyze and balance trade-offs between usability requirements and performance needs.
• Meeting & Communication Management
  • Project meetings: Conduct regular project meetings and team reviews.
  • Deliverable reviews: Meet with project teams to review deliverables and ensure deadlines are met.
  • Prototype reviews: Coordinate periodic reviews of prototypes and final products with appropriate personnel.
  • Multi-level facilitation: Facilitate meetings across all organizational levels.
• Testing & Quality Assurance
  • Test planning: Serve as a consultant to business units in developing user acceptance test plans and procedures.
  • End user testing: Ensure comprehensive end-user testing is conducted.
  • Documentation standards: Verify all tests are documented according to agreed-upon standards between business units and IT.
• Reporting & Communication
  • Status reporting: Provide regular status updates and comprehensive reporting on assigned projects.
  • Progress tracking: Monitor and communicate project progress to stakeholders.
• Change Management & Business Analysis
  • Business transition support: Support organizations through business transitions and help establish change initiatives.
  • Current state analysis: Conduct interview sessions to understand existing business and data processes.
  • Process documentation: Document business processes using flow diagram tools such as Microsoft Visio.

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What You Can Bring:

• Bachelor’s degree in Business Administration, Business Information Systems (IS), Computer Science, or related field; or equivalent work experience. 
• 3+ years of hands-on Visio experience.
• 5+ years of Business Analyst experience, with sensitivity and commitment to business problem solving.
• 5+ years working in a corporate office.
• Must be able to see the big picture while having an exceptionally detail-oriented focus.
• Strong organizational and time management skills with experience in meeting deadlines.
• Experience managing multiple projects with the ability to make changes when needed.
• Experience working in both team and individual environments.
• Experience working with senior decision makers.
• Strong technical, interpersonal, and communication skills, both oral and written.
• Intermediate-Advanced proficiency with Excel.
• Intermediate-Advanced proficiency with Flowcharts.
• Experience in business and the data mapping process lifecycle.
• Basic knowledge of SQL, Tableau, and Salesforce is a plus.

Applicable To All Employees of Globe Life Family of Companies:

• Reliable and predictable attendance of your assigned shift.

• Ability to work full time and/or part time based on the position specifications.

How Globe Life Will Support You:

Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don’t just work, but thrive at Globe Life:

• Competitive compensation designed to reflect your expertise and contribution.

• Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.

• Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.

• Paid holidays and time off to support a healthy work-life balance.

• Parental leave to help our employees welcome their new additions.

• Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.

• Company-paid counseling for assistance with mental health, stress management, and work-life balance.

• Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.

• Discounted Texas Rangers tickets for a proud visit to Globe Life Field.

Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.