The Business Development Representative will develop new business opportunities by qualifying leads, contacting potential clients, and managing relationships until the deal is closed, while ensuring excellent after-sales service.
About Us
Highland Electric Fleets’ mission is to make electric fleets accessible and affordable for all, enabling communities to realize the benefits of cleaner, quieter and healthier fleets. Highland is North America’s leading provider of Electrification-as-a-Service (EaaS). Founded in 2019, Highland partners with school districts, municipalities, and fleet operators to make the transition to electric fleets simple and affordable.
Highland proudly serves as the Official Electric School Bus Provider of the LA28 Olympic and Paralympic Games and Team USA. From pioneering vehicle-to-grid technology to managing some of the nation’s largest electric school bus fleets, Highland delivers reliable, cost-effective solutions that support local communities and drive the future of transportation.
The Business Development Representative position will play a key role in supporting Business Development with a focus on seeking new business opportunities by contacting and developing relationships with potential customers.
To be successful in this role, you should have previous experience developing leads from marketing campaigns and meeting sales quotas.
You will use your communication skills to cultivate strong relationships with customers, from first contact until you close the deal. You will also ensure proper after-sales service and will be able to manage multiple priorities while maintaining a strong attention to detail.
Responsibilities:
- Qualify leads from marketing campaigns as sales opportunities
- Contact potential clients through cold calls and emails
- Present our company to potential clients
- Identify client needs and suggest appropriate products/services
- Customize product solutions to increase customer satisfaction
- Build long-term trusting relationships with clients
- Proactively seek new business opportunities in the market
- Set up meetings or calls between (prospective) clients and Account Executives
- Report to the Business Development Manager on (weekly/monthly/quarterly) sales results
- Stay up-to-date with new products/services and new pricing/payment plans
- Some travel may be required (up to 10%)
Qualifications:
- Bachelor’s Degree1-3+ years’ experience in sales, operations, account management, customer success, and/or business development
- Excellent verbal and written communication skills
- Ability to work well and quickly under pressure both individually and as a part of a team
- Creative problem-solving skills
- Exceptional organizational skills and attention to detail
- Ability to monitor key performance metrics (KPIs) to evaluate effectiveness and recommend necessary adjustments
- Demonstrated ability to perform research, organize tasks and execute actions involving multiple team members in a gated and deadline driven environment
- Proficient in MS Office / Google Workspace, CRM and ability to learn new applications
- Customer service, multi-channel sales, stakeholder engagement and negotiation skills are a plus
- Interest or prior knowledge of battery electric vehicles (BEVs) and / or clean transportation is a plus
- Motivational self-starter with ability to multi-task, prioritize and meet deadlines
- Strong time management and organizational skills
What You Can Expect from Highland:
- Competitive base salary and performance-based bonus program
- A supportive, highly collaborative, team-oriented environment
- Ability to work with bright, innovative, and forward-thinking colleagues
- Health, Vision, and Dental coverage for employees & their dependents
- Generous Paid Time Off
- 401(k) program and company match
Highland Electric Fleets provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Highland Electric Fleets complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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