Supports business development for a clinical research organization by identifying prospective clients, generating and managing leads, completing feasibility questionnaires, supporting site selection, conducting sales calls, preparing presentations, and maintaining client relationships. The role requires knowledge of FDA regulations, GCP/ICH guidelines, study protocols, CRM systems, and clinical research operations.
A Business Development Specialist works within the Business Development Department to support the identification of prospective customers and generation of new business opportunities for DMCR.
DUTIES & RESPONSIBILITIES
- Maintaining a working knowledge of current FDA regulations, GCP/ICH guidelines, organizational SOPs, guidance documents, and study protocols.
- Gain knowledge about the company’s products and/or services, competition and industry trends
- Finding and applying for new clinical research studies through the generation, follow-up and execution of leads
- Identify potential customers or clients through networking or research, contacting them to introduce DMCR
- Develop and maintain customer/client relationships to ensure product satisfaction
- Completing feasibility questionnaires, and interacting with the sponsor and CRO during the site selection process
- Create presentation and/or sales pitch for prospective customers/clients
- Conduct sales calls to prospective clients to determine their needs and interests and how DMCR can accommodate
- Manage leads through the DMCR pipeline and track progress with CRM
- Collaborate with other Business-focused departments and cross-functional teams/tasks within DMCR
- Support senior staff on outward facing strategies and lead generation efforts
- Other duties assigned by management team
KNOWLEDGE & EXPERIENCE
Education:
- Bachelor’s degree in Finance, Sales, Business Administration, Marketing, Economics, or related fields required
- Masters degree in above mentioned fields, preferred
Experience:
- 1+ years years of Clinical Research experience, preferred
- 2+ years in Business related field
- 2+ years in Sales
- 2+ years in a Customer Service environment
- 2+ years utilizing a CRM
Knowledge and Skills:
- DMCR-required training, including GCP and IATA
- Knowledge and Skills:
- Ability to create, build and maintain internal and external relationships
- Ability to navigate through complex situations
- Flawless communication skills, both written and verbal
- Strong time-management and organization skills
- Ability to be flexible and adaptable to needs of the company
- Desire to grow in sales
- Ability to work under pressure
- Ability to understand role as part of a larger picture
- Strong business sense
- Strong independent work skills, including self-starter mentality
- Excellent presentation and public speaking skills
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