Business Operations Manager

Chaos Labs builds technology that makes markets safer and more accessible. Our risk management systems, oracles, and AI models secure billions in value while democratizing access to world-class financial tools. Our platform is trusted by leading protocols, including Aave, GMX, dYdX, Venus, Jupiter, and others, to manage and secure billions of dollars in assets.

Reporting directly to the VP Business Operations, we are looking for a talented Business Operations Manager to join our team and help shape the future of decentralized finance.

Responsibilities:

• Lead Compliance & Security Programs – Own the design, implementation, and ongoing management of global compliance initiatives (SOC 2, ISO 27001, PCI-DSS), including audits, certifications, and risk management.
• Build and Enforce Internal Policies – Develop, maintain, and scale security, compliance, and operational policies across the organization, ensuring consistency and accountability.
• Oversee Vendor & Contract Management – Manage vendor selection, procurement, onboarding, and contract processes, aligning them with compliance and security requirements.
• Enable Cross-Functional Collaboration – Partner with technical, business, and legal teams to embed compliance and security best practices into daily operations and strategic initiatives.
• Drive Program & Process Excellence – Lead company-wide initiatives that improve operational efficiency, reduce risk, and support sustainable growth.

• 3-4 years of experience in business operations, compliance, or security program management within a technology company.
• Strong knowledge of compliance frameworks (SOC 2, ISO 27001, PCI-DSS) and experience leading audits.
• Proven ability to design, implement, and enforce internal policies at a global scale.
• Background in vendor management, procurement, and contracts.
• Excellent program management and organizational skills with experience working cross-functionally across technical and business teams.
• Strong communication skills and a passion for security, operational excellence, and emerging technologies like blockchain and DeFi.

Preferred Qualifications:

• Based in NYC with the ability to work from our Brooklyn office, or ability to work remotely in the USA with travel up to 30% of the year to collaborate in person with the team.
• Experience working in high-growth technology companies or startups, ideally with exposure to compliance, security, or risk management functions.
• Familiarity with blockchain, smart contracts, and/or DeFi protocols.
• Demonstrated ability to scale compliance and security programs in fast-paced, global environments.
• Strong analytical and problem-solving skills, with comfort driving cross-functional initiatives.
• Experience working in both hypergrowth startup environments and larger enterprise organizations.

Our Perks:

• Paid Time Off – 21 vacation days + 7 sick days + 8 observed U.S. company holidays
• Health Coverage – 100% employer-paid options (medical, dental & vision) for you and your dependents
• FSA / HSA Options – depending on selected health insurance plan
• Parental Leave – thoughtful policy to support your family needs
• Wellness Programs – OneMedical, Teladoc, Talkspace, and EAP
• Career Growth – opportunities in a rapidly expanding, global technology company with personalized professional development
• Pre-tax Commuter Benefits
• Compensation & Equity – competitive package aligned with growth and merit

Salary and seniority level commensurate with experience (range: $129,000-$150,000)