The Card Operations Representative will manage debit, credit, and prepaid cards, assist with card programs, reconcile accounts, monitor reports, and provide support to the team.
Join Texas First Bank!
Founded in 1973, Texas First Bank is a fast-growing community bank with 27 locations across Southeast Texas. Our people are our greatest asset, and we’re dedicated to helping employees and communities thrive.
Text CARDOPS to (281) 688-6192 to apply and submit your resume!
Job Summary
The Card Operations Representative will handle multiple tasks involving debit, credit, and prepaid cards. We are a fast-paced department and must be able to handle phone calls, portal tickets and emails quickly and efficiently.
Responsibilities and Duties
- Help grow and create new card programs with Fintech partners as BaaS.
- Assist with card networks Pulse, Visa, and Mastercard
- Reconciling spreadsheets of multiple GL and DDA accounts on a daily and monthly basis
- Assist in creating and reviewing reports for any BaaS products.
- Monitor external reports for accuracy.
- Participate in training to expand knowledge of the department and position.
- Assist with setting up processes and procedures for BaaS products.
- Handle past due collection on credit cards.
- Provide backup support to others in the department.
- Perform additional duties as assigned.
- Research transactional history.
Job Skills and Qualifications
- High school diploma or equivalent required.
- Previous banking experience preferred.
- Detail Oriented
- Knowledge of Microsoft Office preferred.
- Excellent verbal and written communication skills.
- Ability to work collaboratively with new products and programs.
Salary Grade 02
EOE/Disability/Veteran
Top Skills
Baas
Mastercard
MS Office
Pulse
Visa
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