The Chief Operating Officer will report to the CEO and oversee company locations, store leaders, operational infrastructure, organizational structure, and growth initiatives. Responsibilities include developing business strategies, improving sales, profitability, cash flow, processes, and staffing, managing vendor relationships, and building a strong company culture. The role requires senior operational leadership, P&L accountability, startup experience, staff development, service expertise, and knowledge of state and local laws.
Exciting career opportunity for a result driven third level leader to join a rapidly growing company in an emerging industry.
Reporting to the CEO, the COO will oversee and manage all of our client's locations including managing/developing store leaders. Our client is looking for a visionary person with initiative and creative drive who will partner with the entire senior leadership team to foster strong company culture and teams dedicated to excellent customer service and building relationships throughout the communities they do business in to continue to grow sales and maximize profits.
Responsibilities:
- Design and implement business strategies, plans and procedures
- Responsible for driving the company to achieve and surpass sales, profitability, cash flow and business goals and objectives.
- Design and implement a organization structure with communication plan and organization flow chart.
- Set comprehensive goals for performance and growth
- Collaborate with the management team to develop and implement plans for the operational infrastructure of systems, processes, and people designed to accommodate the rapid growth objectives of our organization.
- Manage relationships with partners/vendors.
Requirements :
- Bachelor’s degree required
- 10+ years within the services industry
- Strong interpersonal skills
- Service-oriented, and a collaborative influence style
- History of success or learning-rich failure in a start-up environment
- Decision making authority and measurable P&L impact in prior roles
- Experience managing a diverse portfolio of responsibilities
- Strong company operations experience
- The ability to lead, establish, build and maintain a superior professional staff and work well with subordinates, senior executives and investors
- A reputation as a strong leader with the passion for setting clear, measurable objectives, delegating responsibility, recognizing outstanding performance, and correcting sub-par performance
- Certified in service training
- Experience with knowledge of all state and local law
Similar Jobs
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Leads and coaches a team of 6–7 recruiters supporting Provider Sales and Care Partnerships. Owns recruiting strategy, complex requisitions, sourcing, process design, pipeline health, offer closing, recruiting metrics, stakeholder partnerships, interviewer training, and process improvement. Serves as an executive-facing talent advisor while driving consistent, inclusive, data-informed hiring practices in a high-growth environment.
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
Executive leader responsible for enterprise technology, business applications, and agentic AI transformation. Leads Financial Systems, People Technology, and an Enterprise AI Lab; architects secure AI infrastructure using LLM gateways, MCP, tool-calling, and RAG; partners with business leaders to automate cross-system workflows; establishes governance, operating models, engineering practices, roadmaps, metrics, and enterprise-scale AI deployment.
Top Skills:
Aws BedrockBigQueryClaude CodeCursorGcp Vertex AiLlmsModel Context Protocol (Mcp)NetSuiteNumpyPandasPythonPyTorchRetrieval-Augmented Generation (Rag)SalesforceScikit-LearnSnowflakeWorkday
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Manages underwriting professionals and complex casualty accounts within sharing economy and new mobility sectors. Leads talent development, risk selection, broker relationships, portfolio profitability, pricing and coverage decisions, quality audits, and regulatory documentation. Evaluates complex risk scenarios, guides underwriting strategy, protects company capital, supports profitable growth, and drives innovation across the underwriting team.
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
