Chief of Staff - Commercial Strategy

What You'll Be Doing

Launch New Growth Initiatives 

You will partner across the Commercial, Value Enablement, and Product teams to identify and pursue new paths to growth—whether that's a new vertical, a strategic partnership, a new product or solution go-to-market motion, or another initiative altogether—taking ownership of the work from initial concept through initial traction. 

Identify and size new growth opportunities by understanding the market, our competitive position, and where Arcadia's assets and talent can be leveraged to win

Build the business case for each opportunity: market sizing, financial rationale, resourcing needs, and risks, so leadership can make a clear go or no-go decision

Partner with Thought Leadership, Value Enablement, Product, Clinical, Partnerships, and other domain SMEs as needed to shape the specifics of each initiative—what it is, who it's for, and how it comes together

Build the GTM positioning and competitive differentiation for each initiative, grounded in Arcadia's outcomes-first brand and validated against real buyer needs

Translate the business case into a tactical execution plan, and drive that plan forward: coordinate cross-functional workstreams, resolve dependencies, and keep the initiative moving toward real traction

Define success criteria for each initiative and track progress against commitments 

Strengthen GTM Motion 

New markets don't succeed in isolation—they depend on a commercial engine that's tightly coordinated. You will take initiative to close gaps and accelerate growth across the teams that make GTM work and bring visibility into that progress at the executive level. 

Build and refresh competitive intelligence in target markets, synthesizing signals from win/loss data, market research, analyst commentary, and field input

Collaborate with Value Enablement and Solutions Consulting to improve discovery-to-proposal velocity, solution credibility, and RFP quality

Partner with Actuary to sharpen financial modeling, risk quantification, and ROI frameworks used in payer and risk-bearing organization deals

Facilitate cross-functional alignment meetings, manage project tracking for strategic commercial initiatives, and proactively remove blockers

Bring commercial progress, risks, and decisions needing executive input directly into board and executive committee conversations 

Executive Team Support 

As Arcadia scales, the initiatives that matter most increasingly cut across teams and leaders—commercial expansion chief among them. This role gives you a direct seat in that conversation, extending the alignment work you do in Commercial to the executive team as a whole. 

Drive the Executive Committee Operating Rhythm: Help shape and run the weekly executive committee meeting -- build agendas, synthesize pre-reads, capture decisions, and drive follow-through across leaders

Partner on board meeting preparation, ensuring materials reflect a coherent narrative across commercial, product, and financial priorities

Take ownership of cross-functional strategic initiatives that span multiple teams and executives, acting as the driver who keeps them moving and accountable

Proactively surface where executive-level initiatives are stalling and broker resolution before they become bigger problems

Take on special projects with the executive team as they arise, applying the same ownership and rigor used in the commercial work 

What You'll Bring

Required 

Seven or more years in healthcare GTM strategy, strategy consulting, or a commercial leadership role

Deep fluency in the payer or provider landscape—you can speak credibly to value-based care, population health, risk adjustment, quality and Stars

Demonstrated experience taking a growth idea from concept to traction in a B2B healthcare context—building the business case, shaping the go-to-market approach, and driving execution

Experience partnering with executives or a board on operating rhythms, including meeting preparation, cross-functional tracking, and driving follow-through on strategic commitments

Strong cross-functional collaborator who can align product, clinical, finance, sales, and executive stakeholders behind a common strategy

Comfort working in ambiguity—this role requires structuring undefined problems and building the plan, not executing a defined playbook

Excellent written and verbal communication; able to build crisp, compelling narratives for executive, board, and buyer audiences 

Preferred 

Experience with data and analytics platforms sold to payers, ACOs, or risk-bearing organizations

Familiarity with buyer segments beyond traditional payer and provider markets—including self-funded employers, risk-bearing entities, or adjacent healthcare services organizations

Prior experience as a chief of staff, or in a strategy-and-operations role partnering closely with a CEO or executive committee 

What You'll Get

Competitive compensation and strong benefits
Employee-driven programs and initiatives for personal and professional development
Membership in the talented, energized, diverse, and purpose-driven Arcadian Community
Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care