Commercial Account Executive

About Hatch

Hatch builds AI agents that sell, support and engage - not just behind the scenes, but in the wild with your customers.

We’re growing fast and looking for a sharp Commercial Account Executive to own high-value accounts and close deals that move the needle. You’ll join a tight-knit GTM team, working alongside leadership to shape how fast-growing brands modernize customer engagement with Hatch’s AI agents.

This is a full-time remote role based in the United States.

What You’ll Do

• Own the full sales cycle across inbound and outbound opportunities.

• Partner with SDRs, Marketing, and Leadership to execute a focused, high-quality pipeline strategy.

• Consistently hit and exceed quota, building a repeatable playbook for overachievement.

• Travel strategically for key customer meetings and industry events.

• Partner closely with sales leadership for coaching, deal strategy, and ramp support.

What We’re Looking For

• 2-4+ years of experience in a closing role within SaaS (AI or MarTech preferred).

• A proven track record of closing complex, multi-stakeholder deals.

• Comfort owning complex deal cycles and engaging senior decision-makers.

• Strong collaboration skills with SDRs, plus comfort self-sourcing pipeline when needed.

• Effective your first day: Full medical, vision, and dental

• 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday

• Monthly wellness subsidy

• Work from home reimbursement

• Flexible spending account

• 401(k) retirement savings plan

• Employee stock purchase plan

• Compensation base salary is $80,000 annually + performance based incentives.

At Hatch, we’re rethinking how service businesses communicate with customers in the age of AI. We believe AI isn’t just the next big wave — it’s the new foundation for how businesses win, retain, and grow revenue. We’re investing in that future, and in the people bold enough to build it.

Hatch is an AI-powered customer communication platform designed to help businesses increase conversion and retention while reducing overhead. Our platform combines AI voice, SMS, and email agents with intelligent automation and deep CRM integrations — ensuring every lead gets a fast response, every follow-up actually happens, and no opportunity slips through the cracks.

Recently acquired by Yelp, Hatch operates as a standalone product and is expanding our reach to help thousands more businesses unlock the revenue sitting in their lead pipeline. We've driven $5.1B in revenue for our customers—and we're just getting started.

We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.

Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience.

We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco, the Los Angeles County Fair Chance Ordinance for roles based in the unincorporated areas of Los Angeles County, and the California Fair Chance Act for roles based in California).

Where required by law, a criminal background check will not be conducted until after a conditional offer of employment is made, and any evaluation of a candidate's criminal background check will be subject to an individualized assessment that takes into account the candidate's specific criminal records and the responsibilities and requirements of the particular role.

We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or 415-969-8488.

Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.

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