The Commercial Lines Account Manager will support producers with new business, account development, renewals, and client education. Responsibilities include preparing proposals, assisting clients with coverage changes, and maintaining client relationships.
Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Commercial Lines Account Manager to join our team. This position will report to our agency located in Baltimore, MD. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a virtual position.
Responsibilities:
Responsibilities:
- Support assigned producers by placing and processing new business, account development, and renewal retention.
- Pre-Qualify new business. Review, analyze, and submit applications following agency marketing guidelines
- Review and order renewals according to agency procedures. Investigate company non-renewals and coordinate with insured and Producer(s) to re-market
- Prepare proposals and applications, submit to insureds and carriers (or marketing department); follow up to insure timely responses
- Assist clients in making appropriate coverage changes; inform and educate clients about coverage, exclusions, exposures, and
- audits; document electronic file accordingly
- Provide technical support to Producer(s) to include survey policy coverage and identify cross-selling and upgrading opportunities
- Prepare quotations, coverage summaries/comparisons, proposals, and recommendations needed to ensure clients/prospects understanding of clients/prospects understanding of coverage
- Renew and re-market accounts as needed in conjunction with Producer(s) and agency standards
- Assist in design of insurance plans for clients. Visit key clients in person.
Qualifications:
- Education– College level coursework preferred
- Certification–Licensed Property and Casualty Agent
- Experience–Minimum of five years’ experience with at least three in property and casualty.
- Complete knowledge of insurance practices and procedures of the agency and industry.
- Excellent prioritization skills, friendly, positive attitude willingness to help others; excellent verbal and written skills; professional telephone manner; ability to establish effective relationships with all staff and the general public; ability to work on highly detailed work under pressure and timelines.
- Advanced computer proficiency
- Ability to quickly learn automation including agency management system. Prior experience on Vertafore AMS and Image Right a plus.
- Proficient in Excel
Benefits:
- Compensation: $60,000-$70,000/yr.
- Company Paid Life Insurance, Long-Term and Short-Term Disability.
- Medical, Dental, Vision and FSA/HSA plans.
- 401(k) with company match.
- Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
- Generous PTO.
- An awesome team of professionals!
The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.
Top Skills
Excel
Image Right
Vertafore Ams
Similar Jobs
Insurance
The Commercial Lines Associate Account Manager will manage insurance policies, process documents, analyze assignments, and ensure timely completion of tasks while maintaining service quality.
Top Skills:
Adobe Acrobat ProExcelMicrosoft WordVertafore Agency Management Software
.jpg)
Information Technology
The Account Manager will service assigned commercial insurance accounts, maintain client relationships, develop new business, and manage data accuracy.
Top Skills:
MS Office
Insurance
As a Personal Lines Account Manager, you will manage client accounts, process insurance policies, assist with claims and marketing, and ensure client satisfaction.
Top Skills:
ExcelMS OfficeOutlookTeamsWord
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
