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Port.io

Community Manager

Posted 7 Days Ago
Remote or Hybrid
Hiring Remotely in Boston, MA
Mid level
Remote or Hybrid
Hiring Remotely in Boston, MA
Mid level
As a Community Manager at Port.io, you will engage with the customer community, manage communications, coordinate events, and track community KPIs while collaborating with various teams to drive brand engagement.
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About Port

At Port.io, we are building an open and flexible Agentic Engineering Platform for modern engineering organizations. Following our recent $100M Series C funding round, we are in a phase of rapid hypergrowth with strong enterprise momentum.

We act as the central nervous system for engineering, enabling platform teams to unify their stack and expose it as a governed layer through golden paths for developers and AI agents.

By combining rich engineering context, workflows, and actions, we help organizations transition from manual processes to autonomous, AI-assisted engineering workflows while maintaining control and accountability.

As a product-led company, we believe in building world-class platforms that fundamentally shape how modern engineering organizations operate.

We are looking for a Community Manager to support Port’s customer community initiatives, advocacy programs, and brand engagement efforts. This role reports to the Head of Community and focuses on hands-on execution to grow engagement, support customers, and strengthen Port’s community presence.

What you will do:

  • Support and engage Port’s global community, helping create an active and valuable environment
  • Contribute to the Advocacy Program: assist in creating content, answering customer questions, and fostering engagement
  • Manage community communications across channels, including social media, webinars, and other initiatives
  • Help plan, organize, and execute meetups and events, ensuring they are impactful and on-brand
  • Collaborate with Marketing, Product, and Customer Success teams to support community initiatives and amplify brand awareness
  • Track and report KPIs such as engagement, reach, mentions, and community participation
  • Assist in hands-on project execution and coordination of community programs
  • 3+ years of experience in community management, technical marketing, or related fields
  • Experience supporting community programs, advocacy initiatives, or customer engagement efforts
  • Strong communication skills, fluent in English, with ability to engage both technical and non-technical audiences
  • Creative, detail-oriented, and results-driven mindset
  • Experience in organizing events, meetups, or workshops
  • Comfortable working cross-functionally with multiple teams

Port.io Austin, Texas, USA Office

7001 Burnet Road, Austin, TX, United States

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