Core Implementation Consultant

Nymbus (https://nymbus.com/) is a high growth fintech company that enables financial institutions to transform their capabilities and drive value in today’s digital finance world.

At Nymbus, we believe when you set off on the path to innovation you should feel excitement and confidence, not fear and dread. With Nymbus we are bringing delight back into the banking process. We want our partners to be thrilled about the possibilities we are creating together and the lasting impact our collaboration will bring to the industry and consumers.

The journey to growth begins with doing something different. And that journey starts with the great people that make Nymbus. Thank you for considering and entrusting Nymbus to be the catalyst that helps take your career through your next chapter. 

WORK ENVIRONMENT:

We are a remote first company with the exception of a few positions being onsite in our designated locations.  The positions which are remote you will need to be able to travel a few times a year. You may be required at times to visit client sites or attend meetings at designated locations with your team members.

POSITION SUMMARY: 

The Core Implementation Consultant will assist with all new client implementations. This includes Digital Launch implementations and  full core conversions. This role will require you to work with clients on their business requirements, Mapping Data, Data Conversion, Gap Analysis, Workflow Assessment, Training and Implementation of the Nymbus SmartCore platform, as well as provide surround support and custom configuration to ensure all aspects of the SmartCore functions are easily transitioned.  This position serves as the primary point of contact for clients, and has a key role in helping clients quickly resolve their application issues during the client’s implementation. 

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES:

• Configure and implement SmartCore Processing functionality.
• Document client and internal discussions and decisions.
• Provide consultation to the client during the conversion and implementation process.
• Provide conversion and implementation support to both internal and external clients utilizing phone, email, and other communication methods as applicable.
• Support ongoing client operational issues by diagnosing improvement opportunities, providing effective feedback, coaching, training, professional development, and corrective action.
• Communicate progress and any potential problems to management for awareness and/or resolution.
• Test new features and functionality of the SmartCore product suite.
• Engage with clients and evaluate readiness for conversion and go-live. 
• Be responsible for pre-conversion remote and on-site client assistance to ensure data integrity, which may include third party interfaces.
• Analyze and conduct root/cause analysis on incidents during the implementation process. 
• Develop and maintain the tools used to ensure the efficiency and effectiveness of the conversion and implementation process.
• Must be willing and able to travel as required to support client implementations, on-site engagements, and key project milestones.
• Perform all other related duties as required or assigned.

QUALIFICATIONS:

• Experience implementing and supporting core banking systems, including full lifecycle core conversions (data mapping, migration, validation, cutover, and post-go-live support). Strong understanding of core system functionality, workflows, and integration points.
• Deep knowledge of back-office processing procedures, including transaction processing, reconciliation, and exception handling. Strong understanding of deposit and lending products, including account lifecycle, interest calculations, payment processing, and delinquency management.
• Hands-on experience with ACH and check processing, including file formats, settlement processes, returns, and exception handling. Proficient in file-based processing, including batch workflows, data validation, and troubleshooting inbound/outbound files associated with core systems.
• Ability to analyze and reconcile data across systems, interpret file layouts, and support integrations. Strong client-facing skills with experience gathering requirements, supporting implementations, and ensuring successful delivery in a fast-paced FinTech environment.
• Experience leveraging AI tools and technologies to drive efficiencies, enhance processes, and develop innovative solutions as part of implementation and delivery efforts.
• Working knowledge of Google Suite (Chat, Gmail, Docs, Sheets, etc.)
• Working knowledge of project management tools such as Smartsheet
• Strong verbal and written communication skills
• Effective public presentation skills
• Diligent Time Management and analytical skills
• Process and detail oriented

SALARY & BENEFITS:

• $75,000 - $85,000 Annual Salary 
• Annual Cash Bonus and Equity Options commensurate with the role level and experience
• 100% Remote
• 401(k) plan
• Insurance - Health, Dental and Vision 
• Flexible Paid Time Off