The representative reviews and validates credit balances, researches issues, notates accounts, processes refunds, and maintains departmental compliance while informing supervisors of concerns.
- Review daily credit balances to determine the validity of the credit balance and obtains the associated EOB’s to validate.
- Researches and identifies issues and problems contributing to credit balances.
- Notates accounts in detail regarding the happenings of credit balances.
- Puts required data together for any refund that has been validated.
- Maintains compliance with all established departmental benchmarks including, but not limited to, accuracy and daily productivity.
- Keeps Supervisor informed of areas of concern and problems identified. Notifies Supervisor of any delays in refund processing.
- Performs other tasks as assigned to support the goals of the organization.
Pay Rate:$16-19 per hour
Benefits:
TridentCare offers a competitive wage and robust benefit package to full time employees. Part time employees are eligible for many of the same below, pro-rated. Benefits include:
- Two weeks of vacation time
- Health Insurance after 30 days!
- Sick time
- 8 paid holidays
- Same day pay available
- Medical insurance allowance, giving you the freedom to customize your plan to fit your needs
- Dental insurance
- Vision insurance
- Disability insurance
- Company paid life insurance
- 401(k)
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Top Skills
MS Office
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Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
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