Provide remote client-facing support including scheduling, confirmations, itineraries, record-keeping, and event coordination via email, chat, and phone. Maintain accurate client records, assist internal teams with coordination tasks, and deliver proactive, friendly assistance to ensure client satisfaction.
This is a remote position.
We are looking for a Remote Customer Experience Associate to join our team. In this role, you’ll provide support for client-facing activities, including scheduling, communications, and event coordination. You’ll assist with confirmations, itineraries, and other details to ensure a smooth and positive experience for every client. Customer Experience Associate
Requirements
Must be 18 years of age or older
Access to a computer or smartphone with reliable internet
Strong written and verbal communication skills
Organized and able to multitask effectively
Previous experience in administrative support, hospitality, or events is helpful but not required
Key Responsibilities:
Communicate with clients via email, chat, and phone
Confirm schedules, appointments, and event-related details
Maintain accurate client records and updates
Support internal teams with coordination tasks
Provide proactive and friendly assistance to ensure client satisfaction
Benefits
Daily pay available
Flexible scheduling
Exclusive company perks
Opportunities for growth
Supportive and inclusive work environment
Equal Opportunity
We are an equal opportunity employer and encourage applicants from all backgrounds to apply.
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What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
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- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
