Customer Logistics Manager

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Job Description:

If you are up to the challenge, Apply Now to work for one of the largest and most respected names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World!

Job Summary

The main purpose of a Logistics Manager is to plan and direct operations while improving productivity and efficiency. The Logistics Manager provides leadership and direction to the dispatch staff, company drivers, and owner operators while overseeing communication functions to effect economical utilization of vehicle facilities by performing the following duties personally and/or through subordinate supervisors.

In addition to a comprehensive benefit package, a 401(K) Savings Plan with a company match, discounted stock purchase options and performance-based annual cost of living increases, we are proud to offer:

• Comprehensive training and the ability to continue your professional development

• Regional and local Ryder resources to help guide and support as we grow this offering.

• The stability and peace-of-mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide.

• 12 weeks of paid maternity leave.

• Additional day of Paid Time Off for Military Veterans.

We are seeking the best and most promising candidates to provide creativity, agility and superior customer service that will exceed our Customer’s expectation. If you possess a strong work ethic and a burning desire to succeed and grow your career, then we have an opportunity for YOU! 

You MUST be willing to commit yourself to align with our core values: Trust, Innovation, Expertise, Collaboration and Safety. The ability to embrace and utilize Technology as part of your daily routine is crucial.  

In addition, YOU are the management and professional representative of the Ryder organization.

If your work experience and/or education aligns with the Requirements and Responsibilities listed below, APPLY NOW!!

Essential Functions:

• Responsible for all aspects of the daily fleet operation.

• Develops policies, programs, and procedures for efficient operations of transportation systems and terminals.

• Sets schedules, routes, and assigns drivers and vehicles.

• First point of contact for operational information including but not limited to store delivery services, issues, backhaul information, driver scheduling/availability, and driver concerns.

• Submits recommendations for development of compliance with transportation policies, procedures, and programs.

• Conducts continuous analysis of vehicle and driver schedules to increase efficiency and to lower costs.

• Reviews and analyzes reports such as revenue and performance records to evaluate productivity and for recommended changes.

• Recruits, orients, trains, and monitors progression of new drivers.

• Monitors turnover, evaluates operation mileage, equipment, time off and pay, makes recommendations and establishes programs to minimize turnover.

• Enforces compliance and administrative policies, procedures, safety rules, and government regulations, i.e. logs, equipment condition, etc.

• Directs operation and maintenance of equipment and communication systems; reviews procedures; provides guidance to resolve technical problems; analyzes costs and recommends cost control measures; and develops plans, policies, and budgets.

• Other duties as assigned.

Additional Responsibilities

• Performs other duties as assigned.

• Must be available to work on a flexible schedule on the various work shifts

Skills and Abilities

• Builds and manages effective teams

• Strong leadership and motivating skills

• Strong verbal and written communication skills

• Bilingual, English and French (for Quebec locations only)

• Effective interpersonal skills

• Excellent interpersonal skills within a diverse team environment

• Demonstrates problem solving skills

• Demonstrates analytical skills

• Excellent organizational skills

• Ability to prioritize, structure and schedule tasks to maximize effort and meet deadlines

• Must be computer literate and able to use the Microsoft Office Suite (Excel & Word required)

• Excellent knowledge of Transportation and/or Warehouse Logistics operations advanced required

• Excellent knowledge of safety and security requirements advanced required

Qualifications

• H.S. diploma/GED required

• Bachelor's degree in Business, Logistics, Supply Chain preferred

• Three (3) years or more relevant experience in supply chain, logistics, warehouse or industry related field required

• Two (2) years or more managing and leading direct reports required

• Excellent knowledge of Transportation and/or Warehouse Logistics operations. advanced required

• Excellent knowledge of safety and security requirements. advanced required

DOT Regulated
No

Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.

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Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type:

Minimum Pay Range:

Maximum Pay Range:

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note:

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. 

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire.  During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [email protected] or 800-793-3754.

Current Employees:

If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.

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