About GlobalFoundries:
GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit www.gf.com.
Summary of Role:
The Customer Program Manager is the external-in advocate for the customer for our feature‑rich CMOS product line. This role blends technical capability with program leadership to ensure customer needs, priorities, and success criteria are understood internally and delivered predictably. You will drive alignment across Product, Engineering, Applications/FAE, Quality, and Sales—owning program execution, risk management, and customer communication.
Key Responsibilities
Customer Advocacy (External‑In)
Serve as the internal voice of the customer; ensure customer requirements and priorities shape internal decisions and tradeoffs
Build trust through clear, proactive communications and accountable program leadership
Program Ownership
Lead customer programs end-to-end (requirements → execution → delivery), managing schedules, dependencies, milestones, and deliverables
Maintain rigorous RAID management (risks, actions, issues, decisions) and escalation paths
Technical Translation & Alignment
Translate customer system-level requirements into actionable internal requirements and validation criteria
Partner with engineering/apps to resolve technical issues: bring-up, integration, qualification, errata, reliability, performance gaps
Expectation Management
Ensure aligned internal commitments; avoid over-commitment by driving clarity on scope, timelines, and tradeoffs
Prepare customer-facing status, executive summaries, and decision options
Cross-Functional Orchestration
Coordinate Engineering, Product, FAEs, Quality, Ops, and Sales to remove blockers and deliver outcomes
Support QBRs, roadmap reviews, and critical customer escalations with crisp, fact-based narratives
Feedback Loop
Systematize capture of customer learnings; feed insights into roadmap, documentation, collateral, and process improvements
Required Qualifications:
5+ years in semiconductors in program management, applications engineering, customer engineering, product management, technical account management, or similar
Strong technical capability—comfortable engaging on architectures, integration, and tradeoffs for CMOS-based products
Demonstrated ability to advocate from the customer POV while driving internal execution and balancing constraints
Strong program management discipline and executive communication skills
Preferred Qualifications:
Experience supporting evaluation → design-in → qualification → ramp for complex silicon
Familiarity with quality/reliability, PCN/EOL processes, and supply/ramp dynamics
Track record managing multi-site, cross-time-zone stakeholders
Expected Salary Range
$118,000.00 - $210,000.00The exact Salary will be determined based on qualifications, experience and location.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
An offer with GlobalFoundries is conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations.
GlobalFoundries is fully committed to equal opportunity in the workplace and believes that cultural diversity within the company enhances its business potential. GlobalFoundries goal of excellence in business necessitates the attraction and retention of highly qualified people. Artificial barriers and stereotypic biases detract from this objective and may be illegally discriminatory.
All policies and processes which pertain to employees including recruitment, selection, training, utilization, promotion, compensation, benefits, extracurricular programs, and termination are created and implemented without regard to age, ethnicity, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, sexual orientation, gender identity or expression, veteran status, or any other characteristic or category specified by local, state or federal law
GlobalFoundries Austin, Texas, USA Office
98 San Jacinto Boulevard, Austin, United States, 78701
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