The Customer Success Manager will manage customer relationships, optimize workflows with CRM tools, and support marketing efforts through creative design and exceptional service.
This is a remote position.
Position: Customer Success Manager
Compensation: $5–$10 per hour (depending on experience)
Hours: Full-time (40 hours per week)
Location: Philippines
About Us:
Apex Capital Group is a leading real estate firm specializing in property acquisition, property disposition, construction, and management. We pride ourselves on our innovative approach to real estate and our commitment to delivering exceptional value to our clients and stakeholders.
Job Description:
The Customer Success Manager manages customer relationships, optimizes workflows through CRM tools, and supports marketing efforts. This role also involves providing exceptional service, designing creative materials, and executing campaigns. Must have experience with social media marketing and growing an audience.
Key Responsibilities:
- Manage and optimize customer workflows using Go High Level CRM.
- Assist in creating and managing course content on Thinkific.
- Provide exceptional customer service to address inquiries and issues.
- Design marketing materials and social media content using Canva.
- Collaborate with the marketing team to execute campaigns.
Requirements
Minimum Qualifications:
- CRM Expertise: At least 3 years of experience using Go High-Level CRM.
- E-learning Platforms: At least 3 years of experience using Thinkific.
- Customer Service: At least 3 years of customer service experience.
- Marketing Experience: Proven background in marketing strategies and execution.
- Design Skills: Proficiency in using Canva for creating visually appealing content.
- Additional Skills: Strong communication, problem-solving abilities, and time management skills.
Benefits
What We Offer:
- Competitive pay ($5 - $10/hour) depending on experience.
- Full-time, 40 hours per week, with a flexible remote work environment.
- Opportunity to work with global clients in a fast-paced industry.
- Room for professional growth and career advancement.
Similar Jobs
Big Data • Fitness • Healthtech • Information Technology • Software • Analytics
Manage end-to-end success for a portfolio of non-enterprise healthcare customers: drive adoption, troubleshoot complex data and platform issues, run trainings and implementations, coordinate cross-functional teams, develop customer roadmaps, and support renewals while ensuring data quality and security compliance.
Top Skills:
ConfluenceJIRAExcelMicrosoft PowerpointMicrosoft WordSmartsheetSQL
Edtech • Social Impact • Software
Serve as a strategic partner to K-12 district leaders to drive successful implementation of Ellevation, build trusted relationships, analyze partner health data, and guide districts to improve outcomes for multilingual learners. Collaborate cross-functionally to advocate for partner needs, support onboarding and scaling, and surface feedback to product teams to enhance the partner experience.
Security • Cybersecurity
Manage a portfolio of enterprise customers to drive adoption of the Tufin platform and Guided Success service. Develop and execute adoption plans, monitor customer health and success metrics, coordinate cross-functional teams (TAMs, Professional Services, Support, Sales), handle escalations, support renewals and expansions, and represent customer feedback to Product Management.
Top Skills:
Check PointCiscoCustomer Success PlatformsFortinetPalo Alto NetworksSalesforceTufin
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
