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Processes deposit operations activity including NSFs, stop payments, chargebacks, ACH disputes, unposted transactions, check returns, reclamations, and wire transfers. Supports retail staff, independently resolves issues, detects fraud and suspicious activity, and applies banking regulations including Reg E, Reg CC, and Nacha Rules. Provides accurate, organized, and customer-focused operational support.
Join Texas First Bank!
Founded in 1973, Texas First Bank is a fast-growing community bank with 27 locations across Southeast Texas. Our people are our greatest asset, and we’re dedicated to helping employees and communities thrive.
Text [location] to (281) 688-6192 to apply and submit your resume!
Job Summary
The Deposit Operations Representative III position at Texas First Bank is responsible for a variety of tasks, such as handling NSFs, stop payments, chargebacks, ACH disputes, unposted transactions, check returns, reclamations, wire transfers and other duties as assigned. This role requires independent decision-making and the ability to detect fraud patterns and suspicious activity. It also requires supporting retail staff. Must have knowledge of various banking regulations i.e. Reg E, Reg CC, Nacha Rules, etc.
Education and Special Requirements
- High School diploma or equivalent
- Attention to detail and strong analytical skills.
- Effective communication and organizational abilities.
- Exceptional customer service skills.
- Minimum 5 years in banking.
- Proficiency in Microsoft Office applications.
- Ability to operate various office equipment.
Salary Grade 02 - 04
EOE/Disability/Veteran
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
