Compliance Director – US & Canada

We are seeking a strategic, experienced, hands-on and detail-oriented Compliance Director to lead HR compliance across our US & Canadian operations.

This role is pivotal in ensuring adherence to applicable labor laws, regulations and internal policies, while fostering a culture of integrity, accountability, and operational excellence.

The ideal candidate will bring deep expertise in compliance, employee relations, employment law, and risk mitigation, with a proven ability as a trusted advisor to lead cross-functional initiatives and influence senior stakeholders across a dynamic, cross-border organization. 

NOTE: The preferred location for the role is Denver CO.
However, for a candidate that meets all US/CAN requirements, the team is open to this role working in a remote capacity within the United States.

Key Responsibilities 

Compliance & Risk Management 

• Develop and maintain a comprehensive HR compliance framework across the U.S. and Canadian operations.  

• Monitor and interpret to ensure alignment with federal, state/provincial labor laws, occupational health and safety standards, pay transparency, and telecom-specific regulations in order to proactively update internal policies, procedures, and controls. 

• Lead internal audits, investigations, and assessments related to wage and hour laws, EEO, ADA, FMLA, OHSA/OHS, LEEP, ACA, ESA and other relevant regulations. 

• Serve as a liaison with external regulatory bodies and internal audit/legal teams. 

• Deliver training on compliance topics including privacy, anti-bribery, anti-corruption, antitrust, and conflict of interest. 

HR Policy Development & Governance 

• Draft, update, and implement HR policies and employee handbooks tailored to U.S. and Canadian operations. 

• Partner with Legal, Total Rewards, and Employee Relations to ensure policy consistency and legal compliance. 

• Provide expert guidance on policy interpretation and application to HRBPs and business leaders. 

Strategic People Leadership 

• Oversee internal investigations related to compliance concerns, employee relations, conflict resolution, and disciplinary processes with discretion and empathy. 

• Champion digital transformation in HR by modernizing systems and leveraging data for decision-making within the scope of responsibility. 

• Coach and mentor HRBP and compliance team members, fostering a high-performing and inclusive culture. 

• Maintain accurate records and prepare reports for senior leadership and regulatory bodies.  

Cross-Border Collaboration & Risk Management 

• Collaborate with Legal, Finance, Commercial, and Technology teams to mitigate compliance risks and ensure policy alignment. 

• Identify areas of vulnerability and develop corrective action plans. 

• Serve as the primary HR compliance liaison for Canadian operations, ensuring alignment with U.S. practices while respecting local nuances.  

• Stay current on emerging trends and legislative changes in both countries and assess their impact on HR practices.  

Qualifications 

• Bachelor’s degree in human resources, business, industrial psychology, law, or related field; MBA, or advanced certifications (SHRM-SCP, SPHR, CCEP or CHRL/CHRP) preferred. 

• Minimum of ten (10) years of progressive experience in compliance and employee relations, with at least 6 years of leadership capacity. 

• Deep knowledge of U.S. and Canadian labor laws, employment standards, in telecom regulatory frameworks. 

• Experience working with or negotiating with unions is a plus. 

• Proven ability to manage confidential information with discretion and integrity. 

• Strong analytical, communication, and hands-on project management skills. 

• Experience in mid-to-large organizations (5,000+ employees) in infrastructure, technology, or professional services sectors preferred. 

• Bilingualism (French and English) strongly preferred. 

What Sets You Apart 

• Strategic thinker with a global mindset and ability to navigate ambiguity. 

• Passionate about building ethical, inclusive, and high-performing teams. 

• Skilled influencing senior leaders and driving cross-functional initiatives. 

• Adept at balancing compliance rigor with business agility. 

• Curious, hands-on, collaborative, and committed to continuous improvement. 

Estimated base salary range: $107,300 - $157,500 USD/annually.

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