Director of Information Technology

JOB SUMMARY 

Onnit is hiring a hands-on, strategic Director of IT to lead our technology roadmap and modernize the systems that power how we operate and scale. Reporting directly to the CEO, this role is a critical partner across Sales & Marketing, Operations, and Finance—responsible for building secure, scalable, and efficient infrastructure that enables teams and protects the business. 

This role blends strategic architecture with hands-on execution, owning enterprise platforms (including Shopify and NetSuite), cybersecurity, infrastructure, and the responsible adoption of AI tools. If you’re a builder who thrives in fast-moving environments and wants to architect the technology foundation behind a purpose-driven, high-growth brand, this is your seat at the table. 

KEY RESPONSIBILITIES 

Technology & IT Strategy:  

• Own and execute strategy, aligning it with business priorities across ecommerce, retail, operations, finance, and customer experience. 

• Establish and track key performance indicators (KPIs) along with feedback to inform continuous improvement. 

• Lead steering committee to review identified opportunities to leverage technology for efficiency, better customer experience, and competitive differentiation. 

System Integrations & Architecture:  

• Lead system integrations with a focus on Shopify, NetSuite, 3PL systems, and customer service platforms. 

• Ownership of data flow connections and accuracy across platforms. 

Cybersecurity and Compliance:  

• Ensure data integrity, risk management, and adherence to business standards. 

• Continuously improve business continuity planning, including but not limited to cyber security, data security and disaster recovery.   

IT Operations:  

• Deliver highly responsive onsite and remote helpdesk technology support. 

• Partner with business leaders to identify technological needs and ensure IT initiatives support key business drivers. 

Vendor Management:  

• Oversee the technology operating budget and technology contract negotiations. 

• Lead evaluation, negotiation, and managing of vendors. 

Team Management:  

• Build and lead a small but mighty team to support the business and enable reliable and consistent execution. 

• Use data to drive decision-making and continuous improvement in the tech team. 

• Manage the intake process of requests spanning software implementation to ad-hoc needs. 

QUALIFICATIONS 

• 10+ years of progressive IT leadership experience, preferably within high-growth CPG, ecommerce, or omnichannel consumer brands 

• Deep, hands-on expertise with Shopify, NetSuite, ERP platforms, and 3PL/retail integrations 

• Strong foundation in cybersecurity, IT governance, and compliance, including controls, risk management, and audit readiness in regulated or public-company environments 

• Proven ability to build, scale, and modernize technology infrastructure in fast-paced, high-growth organizations 

• Experience leading cross-functional IT teams, partnering closely with Finance, Operations, Marketing, and Legal 

• Strategic yet hands-on operator who can set vision while executing in lean, high-performance environments 

• Expertise in agile and scrum methodologies, with a track record of driving execution and delivery 

• Working knowledge of modern AI tools and platforms, and how to responsibly apply them across finance, customer support, marketing, and operations 

• Clear, influential communicator with the ability to translate technical concepts for non-technical stakeholders and executives 

• Strong bias for ownership, action, and outcomes, with a relentless focus on systems that scale and deliver impact