Director, IT Enterprise Engineering

About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. 

In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.

Job Summary:

The Director of Enterprise Engineering is responsible for leading and managing the enterprise engineering team to design, implement, and maintain scalable, secure, and highly available infrastructure solutions. This role requires a deep understanding of modern infrastructure practices, driving the adoption of Infrastructure as code (IaC), secure DevOps, Policy as Code (PaC), Infrastructure as a Service (IaaS), Platform as a Service (PaaS), monitoring and alerting, high availability, Business Continuity and Disaster Recovery (BCDR), and Zero Trust security models.

Key Responsibilities:

• Lead the enterprise engineering team in the design, implementation, and maintenance of infrastructure solutions that meet business requirements and align with industry best practices.
• Develop and enforce policies and procedures for secure DevOps practices, ensuring the integrity and security of the development and deployment processes.
• Implement and manage Infrastructure as Code (IaC) and Policy as Code (PaC) to automate and standardize infrastructure provisioning and management.
• Oversee the adoption and management of Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) solutions to enhance scalability and flexibility.
• Establish and maintain comprehensive monitoring and alerting systems to ensure the health and performance of infrastructure components.
• Ensure high availability and reliability of infrastructure services through effective design, implementation, and management of redundancy and failover mechanisms.
• Develop and maintain Business Continuity and Disaster Recovery (BCDR) plans to ensure the resilience and recoverability of critical infrastructure services.
• Implement and enforce Zero Trust security models to protect infrastructure and data from internal and external threats.
• Collaborate with cross-functional teams to align infrastructure initiatives with business goals and objectives.
• Stay current with emerging technologies and industry trends to continuously improve infrastructure practices and capabilities.

Metrics for Success:

• Uptime and Availability: Achieve and maintain an infrastructure uptime of 99.99% or higher.
• Incident Response Time: Reduce the average incident response time to less than 30 minutes.
• Recovery Time Objective (RTO): Ensure that critical systems have an RTO of less than 4 hours.
• Recovery Point Objective (RPO): Ensure that critical systems have an RPO of less than 1 hour.
• Security Compliance: Achieve and maintain compliance with relevant security standards and frameworks (e.g., ISO 27001, NIST).
• Cost Efficiency: Optimize infrastructure costs by achieving a cost reduction of at least 10% year-over-year.
• Employee Satisfaction: Achieve an employee satisfaction score of 85% or higher within the enterprise engineering team.

Requirements

Leadership Competencies and Soft Skills:

• Strategic Vision: Ability to develop and communicate a clear vision for the enterprise engineering team, aligning infrastructure initiatives with business goals.
• Team Leadership: Proven ability to lead, mentor, and motivate a diverse team, fostering a collaborative and inclusive work environment.
• Effective Communication: Strong verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.
• Adaptability: Ability to thrive in a fast-paced, dynamic environment, and adapt to changing priorities and technologies.
• Problem-Solving: Strong analytical and critical thinking skills, with the ability to identify and resolve complex infrastructure challenges.
• Decision-Making: Ability to make informed, data-driven decisions that balance short-term needs with long-term strategic goals.
• Collaboration: Strong interpersonal skills, with the ability to build and maintain effective working relationships with cross-functional teams and external partners.
• Innovation: A proactive approach to identifying opportunities for improvement and driving innovation within the enterprise engineering team.
• Emotional Intelligence: High level of self-awareness, empathy, and interpersonal skills to effectively manage and resolve conflicts within the team.

Education and Experience:

• Bachelor's degree in Computer Science, Information Technology, or a related field; advanced degree preferred.
• Proven experience in leading and managing enterprise engineering teams in a complex, dynamic environment.
• Excellent problem-solving and analytical skills, with the ability to think strategically and execute effectively.
• Strong knowledge of common Devops tooling to support IaC adoption. Examples include Azure Devops for CI/CD, Github for source control, and Open Policy Agent for PaC.
• Familiarity with IaC aligned languages including Bicep, Terraform, and Ansible.
• Excellent foundational experience managing a wide array of cloud solutions covering IaaS, PaaS, containerized and serverless workloads.
• Proven understanding of financial management in dynamic environments. Exposure to Finops principles is a plus.
• Experience with zero trust frameworks and building infrastructure solutions in reference to compliance specifications.
• Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders.
• Relevant certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, Certified Kubernetes Administrator) are a plus.

#LI-CH1

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Why Join Us:

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks, including:

• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

• … and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting [email protected].

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

Welcome, your new opportunity awaits you.