Director of Partnerships

Who we are:

MHC is a global leader in AI-powered SaaS solutions that transform how organizations in highly regulated industries operate. We deliver intelligent document and payment automation solutions that drive growth, boost efficiency, and mitigate compliance risk.

Our mission is to revolutionize content-heavy processes across core business functions—streamlining interactions with customers, vendors, and employees through a modern, no-code platform designed for speed, flexibility, and precision. Serving enterprise and mid-market organizations ($500M–$5B in revenue), MHC specializes in simplifying complex workflows to enhance compliance, efficiency, and customer experience. Our dynamic multi-tenant SaaS platform combines AI-driven content creation, advanced data modeling, intelligent data capture, and seamless workflow automation to deliver intuitive, end-to-end solutions. By extending functionality and integrating processes across core business systems, we empower organizations to communicate smarter, faster, and more effectively with their most critical stakeholders.

We are committed to our customers’ success, and it shows. Recognized as a Leader in multiple G2 reports and named to multiple analyst reports (Gartner, IDC, Aspire, Aragon), MHC is poised for accelerated growth and continued market share expansion. For additional information visit: https://www.mhcautomation.com

Who we are looking for:

MHC is seeking a results-driven Director of Partnerships to recruit, develop, and activate a high-performing network of channel partners—including authorized resellers, referral partners, and system integrators—to drive enterprise sales growth. This is a strategic leadership role for someone who thrives on building partner relationships, designing scalable programs, and delivering measurable revenue results.

The ideal candidate brings deep experience in channel or partnership management within the SaaS industry, strong executive presence, and a growth mindset to help MHC expand its reach and market impact through a world-class partner ecosystem.

What you will get to do:

• Achieve annual targets for recruiting new channel partners, including authorized resellers, referral partners, and system integrators.
• Activate, guide, and motivate partners to meet their objectives—including revenue, bookings, and number of contracts.
• Draw up an annual Business Plan with each partner and monitor progress through structured quarterly business reviews.
• Develop and monitor the indirect sales strategy within assigned territories.
• Ensure partner teams are enrolled in and completing required commercial and technical training programs.
• Develop commercial skills within partner organizations through ongoing training, coaching, and enablement.
• Build and strengthen relationships with senior management and C-Level executives at partner organizations.
• Monitor partner satisfaction and coordinate actions with internal MHC teams to resolve issues proactively.
• Support partners on commercial deals, particularly on large and complex enterprise accounts.
• Manage and motivate partner sales teams, fostering a high-performance culture across the partner ecosystem.
• Collaborate with MHC Marketing on co-marketing and communication initiatives targeting partners.
• Oversee the correct use of MHC business processes and tools by partners.
• Build tracking for partner engagement status, pipeline, issues, escalations, and account reviews.
• Act as the internal voice of the partner ecosystem, surfacing feedback to influence program development and product direction.
• Identify new partnership opportunities and stay current on industry trends and competitive dynamics.
• Prepare and deliver required management reports on partner performance and program health.
  

What you will need to succeed:

Knowledge and Skills:

• Experienced channel or partnership professional with deep expertise in Customer Communications Management and SaaS partner program management.
• Strong understanding of indirect sales models, including reseller, referral, and system integrator partner types.
• Proven ability to recruit, activate, and grow a partner network that drives measurable revenue results
• Executive presence with the ability to build trusted, long-term relationships at the C-Level within partner organizations.
  
• Excellent communication, negotiation, and program management skills.
• Collaborative, cross-functional leader comfortable working with Sales, Marketing, Product, and Customer Success teams.
• Experience managing partner program performance metrics and reporting on key KPIs.
  
• Proactive, positive attitude with comfort operating in a fast-paced, growth-oriented SaaS environment.

Education and Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field; or equivalent professional experience.
• 5–7+ years of experience in channel sales, partner management, or business development within a SaaS environment.
• Demonstrated success building or scaling a partner program and delivering revenue through indirect channels.

• Experience with enterprise-level sales cycles and large account management through channel partners.

Worksite Location:

This is a remote role. Candidates must be based in the United States. Regular travel is expected for partner meetings, business reviews, industry events, and company gatherings.

MHC Comprehensive Benefits Package
We offer a robust benefits package designed to support the well-being and financial security of our employees.

Our Benefits Include:

• Workplace Flexibility: Remote (U.S. based)
• 401(k) Plan: Deferred and Roth options available to help you save for retirement, with a generous employer match of 50% up to maximum of 4.5% of gross pay.
• Medical Plans: Comprehensive co-pay or HSA coverage options to keep you and your family healthy.
• Dental and Vision Plans: Access to a large network of providers for dental and vision health.
• Daycare and Medical FSA/HSA: Save on eligible daycare and healthcare expenses with our flexible spending and health savings account plans.
• Group Term Life Insurance: Coverage of $50,000 to provide peace of mind.
• Generous Paid Time Off (PTO) Policies: Ample time to relax and recharge.
• Employee Assistance Program (EAP): Support for personal and professional challenges.

Voluntary Benefits Available:

• Additional Life Insurance
• Critical Illness Insurance
• Accident, Cancer & Hospital Indemnity Insurance
• Legal/ID Shield
• Pet Insurance

Parental Leave:

• Four weeks of paid paternity leave after 1 year, eligible for pro-rata leave after six months of employment.
• Total of twelve weeks of paid leave for the birth parent, eligibility rules apply.

We are proud to be an equal opportunity employer and welcome our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better - Join us.

This role is not eligible for visa sponsorship.