Director of Product, Guardrails & Growth Systems

About the Role

The Director of Product, Guardrails and Growth Systems will define and lead the strategy, vision, and execution of WEX’s unified Risk, Credit, and Growth platform ecosystem. Sitting at the intersection of product, data, AI, and risk intelligence, this leader will shape the platforms and capabilities that enable WEX to grow confidently while managing risk with precision. From the moment a customer applies for credit through fraud screening, adjudication, monitoring, and collections, this role will architect the connected systems that bring together automation, data insight, and operational scalability to power a seamless, secure, and intelligent customer journey.

Key Responsibilities

1. Build and Scale the Digital Credit Application Journey

• Own the end-to-end capabilities for WEX’s Digital Acquisition Journey - collaborating with operational teams to ensure a seamless experience from lead to application to onboarding to collections.
   

• Unify multiple risk touchpoints (Fraud, Credit, AML, and Collections) into an integrated customer journey that drives conversion while managing exposure.
   

• Define and prioritize platform investments that increase automation, reduce friction, and accelerate decision-making.
   

2. Lead the Development of WEX’s Risk Intelligence Platform

• Unify Risk Intelligence: Build a data- and AI-driven Risk Intelligence Platform that integrates fraud, credit, and AML capabilities to deliver a 360° view of the customer and streamline decision-making across the risk lifecycle.
   

• Modernize and Scale Core Systems: Partner with Data, Engineering, and Risk Operations to modernize underwriting, transaction monitoring, and portfolio management systems, enabling proactive fraud detection, adaptive risk scoring, and real-time decisioning.
   

• Unlock Growth Through Insight: Enable cross-functional access to customer intelligence - improving acquisition quality, retention, and portfolio performance through faster, data-driven actions and smarter risk-adjusted growth.
   

3. Drive Scalable Risk Operations Through AI and Automation

• Build products and tools that empower Risk Operations to scale efficiently — from intelligent case routing to automated resolution workflows.
   

• Embed data science and AI into operational systems to detect anomalies, predict delinquency, and trigger interventions earlier in the risk lifecycle.
   

• Ensure governance, auditability, and compliance are embedded into all workflows by design (“Responsible by Default”).
   

5. Escalation & Risk Resolution Leadership

• Act as the escalation point for critical risk issues — driving alignment, triage, and timely resolution in partnership with Risk, Tech, and Operations.
   

• Implement telemetry and analytics that identify early indicators of systemic issues or process breakdowns.
   

Qualifications

• 10+ years of experience in Product Management or Platform Leadership within Risk, Credit, or FinTech environments.
   

• Proven track record building scalable, data-driven platforms for underwriting, fraud detection, or customer lifecycle management.
   

• Deep understanding of credit, fraud, and AML workflows and associated regulatory frameworks.
   

• Strong grasp of AI, data engineering, and decisioning technologies 

• Exceptional ability to translate business strategy into actionable product roadmaps.
   

• Experience working with Risk, Compliance, and Engineering to deliver secure, compliant, high-performance systems.
   

• Excellent leadership, communication, and stakeholder management skills — able to influence across C-suite and technical teams.
   

Why This Role Matters

The Director of Product, Growth Systems will define how WEX grows responsibly - scaling credit, managing risk, and protecting trust through a unified data and AI-powered platform. This role is central to enabling WEX to operate faster, safer, and smarter - unlocking growth, resilience, and exceptional customer experiences in an increasingly complex ecosystem.

The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $177,000.00 - $235,000.00