Director of Revenue Operations

More specifically, you will:

• Plan, collaborate and drive core processes related to the commercial process together with cross functional business owners including: lead generation management, forecasting, performance metrics, commission and quota plan design/implementation, sales coverage model, territory assignments, product management, implementation (provisioning and deprovisioning), service delivery, and contract renewals.
• Proactively identify opportunities for process improvement and assist management in understanding process bottlenecks and inconsistencies, facilitating a culture of continuous improvement.
• Oversee operational integration following corporate acquisitions, including mapping processes and data for a seamless transition.
• Develop and lead KPA’s “deal desk” function to collaborate with sales, product, implementation/service delivery and finance teams in accurately closing new sales opportunities in KPA’s systems.
• Develop and oversee a data mining operation that delivers new and updated accounts & contact information to the sales & marketing teams, continuously enhancing KPA’s CaPdb.
• Identify & manage the reporting metrics used by Sales, Marketing, and Finance to determine operational effectiveness.
• Evaluate and implement tools designed to optimize and improve processes and performance.
• Evaluate integration of critical business systems to promote seamless and real-time flow of information across the business.
• Assist in the preparation for monthly executive meetings and quarterly board meetings and participate in those meetings, as needed.
• Foster organizational alignment by developing valuable networks through clear communication and delivered value, bringing together internal resources to improve company-wide execution.

Experience and Requirements:

• 7+ years sales/revenue operations experience in B2B software companies, preferably within a SaaS environment.
• Experience as a people manager with demonstrated ability to lead and actively participate on working teams.
• Strong analytical and quantitative skills as well as attention to detail.
• Excellent understanding of standard business practices inside a SaaS company (i.e. sales cycle, CRM applications, reporting, forecasting, territory management and sales compensation, engagement with Finance, Product and Implementation).
• Excellent verbal and written communication skills with equally good listening, team leadership and excellence in execution.
• Proficient working with SFDC (administration and reporting), MS Outlook, Word, Excel and PowerPoint, and MuleSoft.
• Experience in envisioning & implementing company-wide data projects, such as Quote to Cash and CaPdb
• Highly motivated with a mature and positive attitude, a passion for service and strong business and financial acumen.
• Proven ability to work in a goal and process driven environment centered on driving business value using technology in multiple industry vertical markets.
• Positive attitude and a team player

Compensation:

• Annual Base salary range of 140-160k
• Annual Bonus opportunity of 10%
• As a growing company KPA values its employees by supporting them with a full benefits package including Medical, Dental, Vision, Flexible Spending Accounts, PTO, Paid and Floating Holidays, 401k with Company match and immediate vesting, Company-funded Life Insurance, Employee Assistance Programs, and Pet Insurance.

Location:

• KPA is headquartered in Westminster, CO (just outside of Denver). We operate in a hybrid, remote-first work model where local employees work in the office occasionally for in-person collaboration, team meetings and events. Our Director or Revenue Operations can be located outside of the Denver area with some minimal travel expectations for attendance at in-person team meetings as necessary (some examples include:  periodic meetings with your RevOps team, monthly executive meetings, annual sales kickoff meetings, quarterly business reviews).