Director of Supply Chain Business Operations

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.

We are seeking a strategic and transformational leader to join our team as Director of Supply Chain Business Operations. This role is critical to driving operational excellence and modernizing our S&OP (Sales & Operations Planning) and SOE (Sales & Operations Execution) processes globally. Working cross functionally with business units, planning, procurement, manufacturing, and logistics functions to build trust and influence in a matrixed environment is a large element of the role.  You will lead initiatives that enhance resiliency, visibility, and responsiveness in our supply chain, supporting both current operations and future-state transformation.

Duties & Responsibilities:

• Lead the global supply planning and S&OP team.

• Lead the development and execution of optimized supply plans.

• Drive and improve S&OP and SOE process NPI to supply.

• Collaborate with teams in demand planning, finance, procurement, engineering, logistics, and PMO to ensure supply chain readiness and agility.

• Drive scenario modeling, inclusive of capacity to evaluate tradeoffs and support strategic decisions.

• Oversee KPIs and process adherence, identifying gaps and improvement opportunities.

• Support supply network changes and resiliency initiatives.

• Champion continuous improvement and change management across supply chain operations.

• Implement fulfillment, replenishment, and strategic stocking strategies to balance service level and inventory.

Required Skills & Experience:

• Bachelor’s degree in Supply Chain Management, Business, or related field (MBA preferred).

• 10+ years of experience in supply chain operations, with at least 5 years in a leadership role.

• Proven experience in driving revenue plans in global operations across different markets and business units.

• Deep expertise in planning processes (demand, supply, material) and MRP mechanics.

• Experience with planning system implementation, improvements, and operation.

• Proven ability to lead cross-functional teams and navigate complex organizational structures.

• Strong facilitation, communication, and stakeholder management skills.

• Experience with scenario modeling and strategic planning to impact revenue, margin, inventory.

• Understanding of budgeting, business case development, ROI.

• Strong analytical and problem-solving capabilities – ability to tell a story with the data.

Preferred Skills & Experience:

• Familiarity with Lean, Six Sigma, or other continuous improvement methodologies is a plus.

• Visionary mindset with the ability to translate strategy into execution.

• High emotional intelligence and collaborative leadership style.

• Ability to thrive in a fast-paced, dynamic environment.

Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for!
The successful candidate's starting wage will be determined based on permissible, non-discriminatory factors such as skills and experience.
Itron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email [email protected].

Itron is transforming how the world manages energy, water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency, build resilience and deliver safe, reliable and affordable service. With edge intelligence, we connect people, data insights and devices so communities can better manage the essential resources they rely on to live. Join us as we create a more resourceful world: www.itron.com