Director of Talent Acquisition

Description
About the Role
People are the life of any company. As the Director of Talent Acquisition at NinjaOne, you will be the caretaker of our global recruiting engine, reporting directly to the Global Head of Talent Acquisition. This is a hands-on leadership role focused on driving flawless, data-driven execution, daily operational excellence, and direct people leadership ; managing managers, team leads, and their teams .
You are responsible for the health, performance, and development of the recruiting team. Ensuring they have the tools, support, and clarity needed to deliver exceptional quality and volume globally . Using metrics as essential tools to diagnose opportunities and drive action able changes and scale . Responsible for maintain ing a caring, productive, and high-accountability talent acquisition environment across diverse regions and talent markets.
Location - Austin, TX - Hybrid in office 2-3 days per week.
What You'll Be Doing
Execution & Operational Excellence

• Drive daily delivery across our global recruiting teams, ensuring key metrics such as Time-to-Hire, Recruiter Productivity, and Quality of Hire are delivered consistently in all regions.
• Own the optimization of the ATS (Jobvite) and global recruiting toolkit. Lead projects to streamline workflows, enforce data integrity, document SOP's and implement automation that makes the team's job easier and more efficient at a global scale.
• Maximize investments with Linked In Recruiter and Talent Insights.
• Scaling repositories of recruiting process and information in tools like SharePoint , or Confluence.
• Establish and apply standard operating rhythm, process controls, and Service Level Agreements (SLAs) for the recruiting lifecycle, providing consistent quality and compliance with local regulations and cultural norms across the globe.
• Utilize performance metrics and dashboards as diagnostic tools to immediately identify and resolve bottlenecks, process breakdowns, and areas requiring resource shifting or intervention in any country or market.

People Leadership & Team Care

• M anage, coach, and develop Talent Acquisition Managers and Team Leads in multiple regions. Equip them with the skills to effectively lead, motivate, and manage their own individual teams while being mindful of regional employment practices and cultural differences.
• Champion the professional development and well-being of the entire Global Talent Acquisition team. Ensure resources are available for training, manage workload distribution to prevent burnout, and foster a culture of empathy, psychological safety, and high performance across global geographies .
• Manage 1:1s, performance reviews, and calibration sessions with your team to deliver consistency in feedback, team performance, and career pathing across all regions .

Business Partnership & Volume Management

• Work closely with senior business leadership , the Global Head of TA , and TA Managers to review quarterly and monthly hiring plans that span multiple countries. Translate these plans into immediate, tactical execution steps with your managers and their teams.
• Lead the team in developing high-volume sourcing and pipelining strategies for critical roles that are adaptable to the competitive dynamics of local talent markets worldwide.
• Enable the recruiting team to operate as strategic and knowledgeable global business partners, providing real-time market insights on local compensation, talent availability, and hiring risks in their respective regions.

About You

• 10 + years of progressive experience in Talent Acquisition, with 5 + years leading managers or team leads in a high-growth SaaS technology company with multi-region or global scope.
• Bachelor's degree in business, or related field preferred but not required.
• A deep- passion for developing people and a proven track record of elevating the performance and career trajectory of your direct reports.
• Obsessive focus on execution, process, and measurable results that can be scaled globally.
• Expert-level proficiency in Recruiting Operations and ATS management (Jobvite or other ATS , Sourcing tools, Enterprise Linked In Partnerships etc. ) ; implementing , optimizing, and maintaining systems for global use .
• E xperience managing and influencing leaders from diverse geographical and cultural backgrounds ; using your emotional intelligence and communication skills .
• Expertise in managing global high-volume and strategic recruiting for all business teams including Go-To-Market , Technical a nd Corporate roles.
• Polished communication skill s: ability to clearly articulate business issues and recommend solutions. K een ability to listen, empathize and understand at all levels .
• You align with our values Curiosity, Integrity, Kindness, Humility, & Builders and are committed to creating an environment where these values flourish in our teams

About Us
NinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 3 0,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.
What You'll Love
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunities for growth and advancement.
Additional Information
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
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