Engagement Director (Insurance / Financial Services Industries)

About Auxo Solutions

Built on top-level engineering and industry knowledge, Auxo Solutions, an Alpha Group company, delivers unmatched agility, creativity, and dedication to solve tomorrow’s problems today. Founded and operated by engineers, no one has a stronger foundation than our team.

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About the role

The Engagement Director at Auxo plays a critical role in ensuring the successful delivery of software solutions to a diverse portfolio of clients. This role entails working closely with technical project managers, solutions architects, and customer stakeholders to oversee the implementation process. The Engagement Director is expected to demonstrate strong leadership skills, a commitment to achieving successful outcomes, and a dedication to fostering growth within the organization.

What you'll do

• Manage a portfolio of client projects within specific practice areas, such as financial services, insurance, and more.
• Serve as the primary point of contact for clients, taking them through the entire project lifecycle, from contract creation to product release.
• Identify and understand client needs, develop and execute client strategies, and ensure the delivery of solutions that align with their business requirements.
• Act as an escalation point for project risks, dependencies, and general project delivery concerns.
• Develop and maintain project budgets, overseeing financial aspects from the initial sales phase to the final delivery.
• Provide clients with advice on various business matters, including strategy, software solutions, and long-term project plans.
• Engage with clients to identify opportunities for upselling and cross-selling our services within existing engagements.
• Develop and implement organized sales processes to optimize pipeline management.
• Build and maintain relationships with clients that lead to new business prospects and opportunities.
• Recruit and mentor team members, fostering professional growth and collaboration.
• Engage in regular communication with leadership with regards to project updates.

Qualifications

• Bachelor's degree in a related field and at least 4+ years of professional experience working in Custom Software Solution delivery.
• At least 4 years of experience as the primary owner of client relationships and experience in a consulting or professional services role along with experience in enterprise-level custom software delivery.
• Experience in the Insurance/Insurtech or Financial Services/Fintech Software Solutions industries required.
• Project Management experience is preferred.
• Experience navigating client relationships in a remote environment.

Other Info

• Candidates must be able to accommodate a working schedule of 8:30am - 5:30pm EST.
• We are unable to provide sponsorship for this position at this time.
• Benefits may include: Medical, Dental, and & Vision Insurance. Life, Short Term Disability, and Long Term Disability Insurance; accrued time off (25 days/year), paid holidays; annual target bonus; Company sponsored 401(k) plan; Monthly wellness/tech stipends.
• Position may require infrequent travel (to client sites).
• Successful candidates will be subject to thorough background checks, including education, employment, and physical location verifications.

This role is not eligible for sponsorship at this time.