Engineering Manager, Customer Tech

About Misfits Market

Misfits Market is a mission-driven, high-growth startup dedicated to reducing food waste and making shopping for sustainable, high-quality groceries easier and more affordable. We deliver organic produce, high-quality meats and seafood, plant-based proteins, dairy, bakery, wine, and other grocery items to nearly every zip code in 48 states at up to 30 percent off traditional grocery store prices. In 2022, Misfits Market acquired sustainable e-grocer Imperfect Foods and now leverages its in-house transportation network to deliver directly to consumers with one of the most carbon-efficient grocery delivery models on the market. By tackling inefficiencies in the food system, our passionate and motivated team of problem solvers helps save an average of 500,000 pounds of food per week from waste or lesser outcomes, with an all-time savings of 190+ million pounds of food.

As Misfits we support our customers and mission by embracing our core values of

Prioritizing our Customers                             

Doing more with less

Thinking Differently         

Respecting one another                             

Moving deliberately and quickly                   

Taking initiative and delivering 

About the Role

We are seeking an Engineering Manager to lead a team within our Customer Technology organization. This team builds and maintains the technology that powers our web and mobile customer experience, including marketplace functionality, acquisition and signup flows, and customer-facing platform integrations.

This role blends technical leadership, delivery ownership, and people management. You will work closely with product and design partners to translate business goals into well-executed engineering work while supporting and growing a high-performing team.

• Lead and manage a team of engineers responsible for building and maintaining customer-facing applications and services.
• Partner with product and design to plan and deliver roadmap initiatives, ensuring clear scope, priorities, and execution plans.
• Support engineers in designing scalable, maintainable solutions while promoting strong engineering practices.
• Drive consistent, predictable delivery by removing blockers, managing technical risk, and maintaining team focus.
• Provide coaching, feedback, and career development support to engineers through regular 1:1s and performance conversations.
• Foster a collaborative and inclusive team culture focused on ownership, quality, and continuous improvement.
• Participate in architecture discussions and technical decision-making alongside senior engineers and engineering leadership.
• Ensure high standards for code quality, testing, and operational readiness across the team’s work.
• Communicate progress, risks, and trade-offs clearly to stakeholders.

• 6+ years of software engineering experience, with experience building modern web applications or distributed systems.
• 4+ years of engineering management or technical leadership experience.
• Strong technical foundation that enables effective collaboration on architecture and design decisions.
• Experience partnering closely with product teams to deliver customer-facing features.
• Demonstrated ability to lead teams through ambiguity while maintaining delivery momentum.
• Strong communication and organizational skills.
• Passion for mentoring engineers and helping teams grow and succeed.

Benefits

• Salary  $140k-180k
• Unlimited PTO
• Monthly Stipend to spend on Misfits Market
• Multiple health, dental, and vision plan options 
• Life Insurance
• 401k plan